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Casa Buick GMC
- Automotive
- El Paso, TX
About this business
Location details
6800 Montana Ave, El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
******* was amazing ?? keeping me informed, promote her ASAP. Extremely knowledgeable and courteous.
Business response:
Thank you so much for your 5 star review! We appreciate your business!
I paid cash for a vechicle from Casa Buick GMC in *******, **. They sold me a vechicle without a title and the vechicle did not pass State Inspection. Then the vechicle had electrical issues. That was never addressed by the Dealership. While driving on the Interstate the brakes went out on me while I was driving. Which could have caused detrimental damages to the vechicle, myself and others. I requested to speak with the General Manager over a period of 3 weeks and the General Manager refused to speak with me. When requestin... read more
Business response:
We sincerely apologize for the challenges you've faced with your recent vehicle purchase from Casa Buick GMC in *******, **. Your experience is certainly not reflective of the standards we aim to uphold. Please reach out to us at ********************** with more details so that we can address your concerns. We genuinely value your feedback. Once again, we apologize for the inconvenience you've experienced and appreciate your willingness to work with us to resolve these issues.
Amazing service. ***** is the absolute best person to work with. Painless and precise! Happy to own a GMC.
Business response:
Thank you so much for the 5 star review! We are beyond happy to hear that ***** was able to assist you and make your visit painless and precise. Thank you for choosing Casa Buick GMC!
******** had the vehicle I was looking for and the sales associate, ********************* made my buying experience a breeze. Excellent customer service and they got it done right the first time. Thank you **** and ********!
Business response:
Thank you for the 5 star review! We are happy to hear that our sales associate was able to assist you were looking for. We appreciate your business! We are always here for all your vehicle needs. Thank you!
**************** is awesome! The service advisor ****** was attentive and helpful in answering my questions and providing a shuttle. The shuttle service was also very nice. I highly recommend Casa Buick and thank them for their attentive customer service.
Business response:
Thank you for the 5 star review about our service advisor ******! We are happy to hear that our shuttle service was nice. Thank you for recommendation and allowing us to serve you. We appreciate your business!
The price to have a repair is outrageous, that being said the service is great! Thank you ***** in the service department and the customer service with the shuttle.
Business response:
Thank you so much for taking the time to leave a 5-star review! We truly appreciate your feedback. We're delighted to hear that you had a positive experience with our service, and we'll be sure to pass on your compliments to ***** in the service department. Providing excellent customer service is our top priority, and we're glad to know that our shuttle service also met your expectations. We understand that the cost of repairs may be a concern, and we appreciate your honest feedback about the pricing. We continually strive t... read more
Very professional customer service at the service department and sales department
Business response:
Thank you for your review! We are happy to hear that you were pleased with our team at Casa Buick GMC!
Overall great experience! Super happy with our beautiful truck. Will definitely recommend to family and friends. Looking forward for another purchase in the future.
1st service. In and out in less than an hour, with an appointment. Great stuff
Business response:
Thank you for the 5 star review! We are happy to hear that your visit with our service department was quick and satisfactory! Thank you for allowing us to serve you!
Frequently asked questions about Casa Buick GMC
How is Casa Buick GMC rated?
Casa Buick GMC has a 4.5 star rating with 3,959 reviews.
When is Casa Buick GMC open?
Casa Buick GMC is closed now. It will open tomorrow at 9:00 a.m.
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