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Carolina Back Institute

2.6

About this business

Carolina Back Institute is located at 400 Keisler Drive, Cary, NC. This business specializes in Physical Therapy and Sports Medicine. 

Location details

400 Keisler Dr, Cary, NC, 27518, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.698 reviews
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Robert J.'s profile image
12 years ago

Mr. Doctor Christopher Godbout was exceptional and did a tremendous job in taking care of my medical needs. I understand now that he is leaving the practice and moving out west. Because of that, I plan on leaving and finding another pain management practice to take care of me. The billing department is terrible. I have paid every time I have gone in for an appointment. A couple of times I didn't have the money but sent it in right away. Then, all of a sudden, billing tells me I owe them over $200 and tells me to prove that I... read more

Lynne C.'s profile image
13 years ago

Find a different practice! I saw Dr. Duncan. She was short and rude to me. She asked about my pain. I told her it was difficult to bend because of the pain. She asked me to bend and touch my toes. I did and she rudely said, "I thought you couldn't bend." Geez, I said it hurt to bend, not that I couldn't do it. She barely examined me and told me to get injections which my insurance didn't cover much of so I couldn't afford at that time. I got the impression they did not care about finding out what was wrong with me, just abou... read more

Rosemary R.'s profile image
Rosemary R. 
13 years ago

BEWARE... This could happen to you too! I would have written a good review 60 days ago, but things have changed and you may want to understand that what happened to me, could happen to you as well. I was a patient of CBI for 13 years, it took years for them to convince me that pain meds were the only way to maintain any quality of life. Only 60 days ago, when I called in for my meds refill, I was informed that I was no longer a patient at CBI. I understand that they were frustrated with my insurance co, but to drop a patient... read more

jamie H.'s profile image
13 years ago

DO NOT GO HERE! This place is a JOKE. I was a patient there for over 2 years, went from doctor to doctor and NO ONE could find out how to fix me?! All they did was give me injection after injection for months. Then onto a VERY expensive PROLOTHERAPY (which they like to push on you when there is NO MORE injections they feel they can do). For 3 months I did prolo-which was one of the most painful experiences of my life. I was getting 5 treatments at a time, couldnt walk/ move for DAYS. Felt like I was ran over by a MAC-TRUCK. ... read more

V P.'s profile image
13 years ago

Just couldn't trust this practice Diagnosis: C7/T1 disc herniation, radiculopathy. Pain in left neck/back, left arm. Doc referred me to CBI for a steroid shot. The good: very nice lobby. The bad: Dr. Duncan did not feel the need to look at my MRI images prior to scheduling an epidural steroid shot. She did a very (very) minimalist strength test, and charged me $253 for it. 10 minutes. The next day, a nearby PT did a much much more intensive interview and strength test, and helped resolve some pain in the very first appointme... read more

tanya g.'s profile image
13 years ago

tanya I've read some negative reviews. I'm a veteran back pain patient and I can guarantee I'm the only one posting that went so far out of desperation as to pay out of pocket and get surgery in Germany. I now have a new problem though. Being a veteran I would like to tell any patient that this clinic has been nothing but kind (not a rude one in the whole bunch) and professional without being cold. 

Karen J.'s profile image
14 years ago

Horrible! # User Rating: 1 out of 5 stars by Karen 03/16/2011 

Thomas G.'s profile image
14 years ago

Gordon The public needs to be aware that Dr. Chris Godbout has a criminal record. I read his reviews and I researched him myself at NC123. He has 2 assault charges within the last 3 years. He has over 8 speeding tickets and traffic violations. Also, he has a DUI and trespassing. Talking about making a mistake, he makes them over and over again. 

Angie G.'s profile image
14 years ago

AGW They are an awesome group of physicians. Dr. Godbout does not take his personal life to this office whatsoever. His quality of care is the best out there and what goes on at home is no one's business but his own and do not believe everything you read and hear. 

Frequently asked questions about Carolina Back Institute

How is Carolina Back Institute rated?

Carolina Back Institute has a 2.6 star rating with 98 reviews. 

When is Carolina Back Institute open?

Carolina Back Institute is closed now. It will open tomorrow at 8:00 a.m. 

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