CarMax's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

CarMax

4.2

About this business

Specialties Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 7-Day Money-Back Guarantee. See our local CarMax for written details. Explore more than 40,000 vehicles at our 200+ CarMax locations nationwide. History Established in 1993. CarMax has been revolutionizing car buying since 1993, when we opened our first store in Richmond, VA. With our no-haggle prices and stress free, customer-focus... read more

Location details

2501 Powell Ave, Nashville, TN, 37204, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.21,943 reviews
Select a rating
Desiree Butt's profile image
Desiree Butt 
recommend  Recommended
6 years ago

Thank you Rijar for helping us through our purchase!! Great customer service and wonderful job of getting us taken care of! 

Chris Gilcrease's profile image
Chris Gilcrease 
6 years ago

bad experience there. it was the worst day 

Vinny Fry's profile image
Vinny Fry 
6 years ago

They offer you way less than what your cars worth !!!!!!! 

Gerry Scott's profile image
Gerry Scott 
recommend  Recommended
7 years ago

I had the best experience and have told everyone and continue to tell people. Carmax was amazing and I worked with Jack Goodner an amazing professional that went above and beyond. 

Becci Neuenschwander Steed's profile image
Becci Neuenschwander Steed 
7 years ago

This was our third time dealing with CarMax and once again they gave us excellent customer service and treated us like family. I would recommend them to anyone looking to buy a car. 

Ginger Royster's profile image
Ginger Royster 
7 years ago

So I bought a car from CarMaxa few months ago used but seemed to be ok ... something to haul the kids and my kayak, and just something just for everyday use.... what a crock! Bought it “as is” no warranty... only had 66000 miles on it and the transmission started having major issues (going out) .... the jerking and skipping was so terrible it felt like I was getting rear ended at 55mph... Anyway ...We decided to get rid of it (trade it for newer) and get something else and not sink anymore money Into it...what a sham and a h... read more

Anthony Kendrick's profile image
Anthony Kendrick 
7 years ago

My daughter purchased a car from this dealership along with extended warranty. What a joke. She has had numerous problems with the car and cannot get an appointment with Carmax without a three week wait. What kind of service department makes an extended warranty customer wait that long for an appointment? She has gotten poorer service in trying to use the warranty at a Chevy dealership. Do not purchase extended warranty from this dealer. Do not purchase a car from this dealer. They apparently do not car to service their cust... read more

Maggie Redmon's profile image
Maggie Redmon 
7 years ago

Less than a year and a half ago my boyfriend Vince bought a Blazer (from @CarMaxNashville) it's engine is now blown, and he still owes 10k. Vince decided to look for a replacement through the CarMax app, hoping they could work something out, and luckily he found a car he loved at the @CarMaxPineville; 40k miles, single owner, 4WD, and within his budget! He was so excited about this car. So, he put it on hold via the Carmax app (4/28), and received an email confirmation from Darryl Warren (sales consultant). They texted the n... read more

Stephen Bortnick's profile image
Stephen Bortnick 
7 years ago

I can't say enough about this dealership, excellent in every aspect from sales to service, highly recommend ! 

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.2 star rating with 1,943 reviews. 

When is CarMax open?

CarMax is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com