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CarMax

4.2

About this business

Specialties Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 7-Day Money-Back Guarantee. See our local CarMax for written details. Explore more than 40,000 vehicles at our 200+ CarMax locations nationwide. History Established in 1993. CarMax has been revolutionizing car buying since 1993, when we opened our first store in Richmond, VA. With our no-haggle prices and stress free, customer-focus... read more

Location details

2501 Powell Ave, Nashville, TN, 37204, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.21,943 reviews
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Brian Orman's profile image
Brian Orman 
9 years ago

I recently went to look at a car ready to buy, looking at several different models and was about ready to purchase however I just had a conversation with a good friend of mine who bought a Toyota RAV4 drove it perfectly for years and had the clutch go out recently. Paid almost $3,000 to have it replace only for it to go out less than a year out. But once I heard the absolute HELL she has been going through and now being forced to pay another $3,000 dollars because she is just out side of a "six month" warranty and literally ... read more

Ross Bryant's profile image
Ross Bryant 
9 years ago

Place is a scam. I purchased a vehicle a couple weeks ago and now they are calling trying to get me to pay an additional $1700. Don't do business here. It's a scam. 

William Jackson's profile image
William Jackson 
9 years ago

I found that they have a good selection and will earn your business with less pressure than other car sales. We bought a car about a week ago. Thanks Carmax. 

Herron Westbrooks's profile image
Herron Westbrooks 
10 years ago

Was very pleased with my vehicle and the service at Carmax! Great sales customer service! 

Lynn Knolmayer's profile image
Lynn Knolmayer 
10 years ago

Sales lady was nice but.... took over an hour to find the car on the lot. To find out it was going in for repairs to have a key reprogrammed. So waited 3 days just for that. Then got the car. It was everything I wanted till about 10 miles down the road my check engine light went on. Funny part is the car was a carmax certified. Hmmm... brought it in for repairs another 3 days on a car I just bought. Now been waiting 1 hour and 5 min because they can't find me keys???? Are you kidding me???? 

Mike Holden's profile image
Mike Holden 
10 years ago

Jay Jackson was so helpful!!! This is with out a dout the BEST experience I've had ever concerning have work done on my car!! So thanks again 2 my man JAY JACKSON !! the best at customer service 5 stars 4 sure 

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.2 star rating with 1,943 reviews. 

When is CarMax open?

CarMax is open now. It will close at 9:00 p.m.  

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