6001 Reisterstown Rd, (at Menlo Dr.), Baltimore, MD 21215
https://www.echopark.com/dealerships/carbiz.htm
Closed now
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(4) · Auto Repair
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About
Carbiz believes in fairness and quality. From our No Haggle pricing to our Free Warranty, we want you to know that we care about you and your car - just as much as you do. -No Haggle, Fixed Pricing -Highly Competitive Pricing -Late-Model, Low Mileage Inventory -No Hidden Fees or Fine Print -Non- Commissioned Sales People -Reconditioning Above Industry Standards -Free Carfax -1 year Power-Train Warranty -120-point Vehicle Check -Dealer of the Year '12,'13,'14 & '15 Carbiz Inventory: Only the best and brightest make it onto our lot. Compare pricing, get a free Carfax or share your top picks with your family. It's all here- at your fingertips. Fast Financing: Professional finance managers-
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twolf214 on Yellow Pages
11 years ago
04/12/2011, 03:57 AM
I bought a used Saab 9-7x from Carbiz two weeks ago and I truly wish I had bought all my cars from them. I have dealt with good dealers and bad dealers and these guys stood way above the rest. The dealership itself is clean and well stocked, if I have any complaint it's that sometimes it can take a while to get through to a salesperson; but it was extremely busy when I walked in.
Brian was immediately helpful when I called, he went out of his way to make sure the truck I found online was in the lot and ready. I live 2 hours away and since they had the exact vehicle I wanted he told me not to leave until he "put his hands on the car"; I loved this since I have gone to dealers who have told me they had cars and when I arrive it was either some kind of mistake or a ploy to get me in the door.
Javier was my actual salesperson and he was excellent, he knew everything he needed to know about the vehicle, and when he wasn't sure he found out for me. He went out of his way to be friendly and helpful. I ended up buying the truck and I was given a complimentary 1 month engine and transmission warranty.
The best testament to the service you receive at Carbiz is what happened when a check engine light came on after I took the vehicle home: Javier was concerned and helpful, he told me they would cover the repair give me a loaner if necessary. This amazed me because it was an issue with the fuel tank sensor and since I put so many miles on the truck, it clearly wasn't covered under the warranty that came with it. Contrary to my experiences at other dealers (who sometimes won't even cover things under their warranties) these guys covered a repair outside of the warranty. The same repair was quoted at about $450 at a Saab dealer, I didn't pay a penny, I brought it in, their service staff was helpful and professional, and I drove it home after 3 hours (very quick for the type of work needed!). I don't recommended skipping on the extended warranty, and I will give it more thought in the future, especially now that I know how professional the staff is at Carbiz. I am still blown away by how helpful these guys have been and how great my new-to-me truck is. I hope that I don't have to replace any of my cars anytime soon, but when I do replace or upgrade I will happily drive the 2 hours to Carbiz.
potterboy on Yellow Pages
11 years ago
04/12/2011, 02:21 AM
Although Carbiz is a little more than an hour from my home; the drive was worthwhile. I had found a vehicle I was interested in on their website. Once at their site that car didn't work out for me. However, my salesperson(Sarah Herr) was able to show me THREE other vehicles on their lot that were in my category and price range. Sarah and all the other staff I worked with were very friendly and professional. No high pressure sales tactics or attempts to sell me something out of my price range. Although Sarah was very busy that day, she was very patient and thorough.
The vehicle I purchased had a small but deep "ding" on one of the doors. I looked at this vehicle on a Saturday and called Sarah the following Monday to tell her I wanted to buy the vehicle and pick it up that same Monday. I asked if they could do something with the "ding". Sarah was able able to have the damage repaired before I arrived that evening at no extra cost to me! Simply outstanding customer service that is all too rare these days.
Great job by all the Carbiz staff. I will be a return customer.
Wes Staub
potterboy on Citysearch
11 years ago
04/11/2011, 01:22 AM
Simply Outstanding Customer Service – Although Carbiz is a little more than an hour from my home; the drive was worthwhile. I had found a vehicle I was interested in on their website. Once at their site that car didn't work out for me. However, my salesperson(Sarah Herr) was able to show me THREE other vehicles on their lot that were in my category and price range. Sarah and all the other staff I worked with were very friendly and professional. No high pressure sales tactics or attempts to sell me something out of my price range. Although Sarah was very busy that day, she was very patient and thorough.
The vehicle I purchased had a small but deep "ding" on one of the doors. I looked at this vehicle on a Saturday and called Sarah the following Monday to tell her I wanted to buy the vehicle and pick it up that same Monday. I asked if they could do something with the "ding". Sarah was able able to have the damage repaired before I arrived that evening at no extra cost to me! Simply outstanding customer service that is all too rare these days.
Great job by all the Carbiz staff. I will be a return customer.
Wes Staub
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ninab137 on Citysearch
11 years ago
04/05/2011, 03:50 AM
Great for Women buyers! – After shopping around at several dealerships and being treated pretty badly, I found Carbiz totally refreshing. From the minute I walked in the door, I knew this was a different atmosphere from other dealerships. This was my first time buying a car, and as a woman I found the process very intimidating, but felt super comfortable here. Jordan was great. He helped me with the test drive, he never rushed, and was quick to answer any questions I had. I got a great price for my trade in (I did a ton of research on consumer reports and a lot of shopping around and knew what the prices should be), and a great deal on a used car. Ali helped me through all of my paperwork and explained everything I needed to know. It was such a great experience, and I would absolutely recommend Carbiz to anyone looking for a new or used car!
ninab137 on Yellow Pages
11 years ago
04/05/2011, 03:02 AM
After shopping around at several dealerships and being treated pretty badly, I found Carbiz totally refreshing. From the minute I walked in the door, I knew this was a different atmosphere from other dealerships. This was my first time buying a car, and as a woman I found the process very intimidating, but felt super comfortable here. Jordan was great. He helped me with the test drive, he never rushed, and was quick to answer any questions I had. I got a great price for my trade in (I did a ton of research on consumer reports and a lot of shopping around and knew what the prices should be), and a great deal on a used car. Ali helped me through all of my paperwork and explained everything I needed to know. It was such a great experience, and I would absolutely recommend Carbiz to anyone looking for a new or used car!
collectorkevin on Yellow Pages
11 years ago
04/05/2011, 02:45 AM
I went to Carbiz this weekend to look at a used CTS (my first car ever). I left with a great car at an excellent price and a huge smile on my face (its still there two days later). I received top-notch customer service from Javier, Brian, and Allie (sp?). Though I have a feeling my "car lawyer" friend and I were perhaps the most obnoxious and demanding pains that Carbiz had encountered all day, the employees I dealt with remained very patient and friendly throughout the process. I would recommend them to anyone in search of a used car and would not hesitate to buy from them again.
collectorkevin on Citysearch
11 years ago
04/05/2011, 02:27 AM
Top-Notch Service – I went to Carbiz this weekend to look at a used CTS (my first car ever). I left with a great car at an excellent price and a huge smile on my face (its still there two days later). I received top-notch customer service from Javier, Brian, and Allie (sp?). Though I have a feeling my "car lawyer" friend and I were perhaps the most obnoxious and demanding pains that Carbiz had encountered all day, the employees I dealt with remained very patient and friendly throughout the process. I would recommend them to anyone in search of a used car and would not hesitate to buy from them again.
spalmer18 on Yellow Pages
11 years ago
04/04/2011, 04:02 AM
MIRO IS VERY PROFESSIONAL, PATIENT, AND DETERMINED TO MAKE YOU SATISFIED WITH THE SALE TO THE BEST OF HIS ABILITY. VERY INFORMATIVE ABOUT THE CAR WE WANTED TO PURCHASE. MADE TRANSACTION SIMPLE AND TO THE POINT. WORKED OUT THE BEST WAY FOR US FINANCIALLY. ALSO, BABYSITTED FOR A LITTLE WHILE WE WRAPPED UP THE SIGNING OF PAPERWORK. (SMILE).
spalmer18 on Citysearch
11 years ago
04/04/2011, 03:37 AM
I RECOMMEND MIRO – MIRO IS VERY PROFESSIONAL, PATIENT, AND DETERMINED TO MAKE YOU SATISFIED WITH THE SALE TO THE BEST OF HIS ABILITY. VERY INFORMATIVE ABOUT THE CAR WE WANTED TO PURCHASE. MADE TRANSACTION SIMPLE AND TO THE POINT. WORKED OUT THE BEST WAY FOR US FINANCIALLY. ALSO, BABYSITTED FOR A LITTLE WHILE WE WRAPPED UP THE SIGNING OF PAPERWORK. (SMILE).
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