Carbiz

Cindy G. 

on Citysearch

12 years ago

The quality of the cars was excellent but I think the biggest thing that made our experience so good was the exceptional customer service that we received from Everyone at the dealership... They went above and beyond to make sure that we got a deal that was acceptable for us and that we were completely happy with the car that we purchased. I didn't meet anyone there that wasn't willing to help us and in fact they were all very friendly, I think that's rare. I will and have already recommended Carbiz to several friends who ar... read more

Angel J. 

on Citysearch

13 years ago

Awful service – Purchased my car here and at the time it was a good deal. Brought it back for service because the warranty people told me to, explained to them that it was already on the computer and there were no codes. They told me there were no codes when they put it on the computer - really? Then told me that it was functioning properly and asked if I read the owners manual. are you kidding me!!!!! Then they charged me for putting it on the computer! They also drove my car 100+ miles and used 1/4 tank of gas , reset all ... read more

laura s. 

on Citysearch

13 years ago

Worst car buying experience ever!!!!!!!! – Terrible, absolutely terrible! Will NEVER go to this dealer again!!!! I purchased my car from Carbiz in the late fall of 2011, five days after I drove it off the lot the check engine light came on, after six trips to the service department the issue was finally resolved. A month later the passenger side door would not open from the inside. I left several messages over the period of a month for the sales associate who sold me the car to see if this issue would be covered under the wa... read more

julianne m. 

on Citysearch

13 years ago

Fabulous Service, Great Car – Kelvin and Gregg were absolutely fantastic throughout our entire experience. We originally called Carbiz about a used Acura. I spoke with Kelvin right away and set up an appointment to see the car. It was waiting for us when we arrived. Our test drive was very enjoyable and informative as Kelvin was personable, knowledgeable, and friendly. We worked with Kelvin and purchased the car that night. Our confidence in Kelvin made us confident in carbiz. Kelvin went above and beyond from start to finis... read more

USAAutomarket 

on Citysearch

13 years ago

Stay away from this dealership. We, another dealer, bought 2008 Toyota FJ cruiser. We received a car without amplifier at the trunk and panel where was amplifier was changed. ( pictures at dealership show amplifier and different panel).I talked to Evan and he is trying to blame transportation company to steal amplifier and change a panel ( what a nonsense!!!) .Not an honest dealer, stay away. 

timeisavirtue 

on Citysearch

14 years ago

Carbiz is right for me – My journey for a used car began where anyone else might begin their search these days: on the Internet. Now, I'm not too comfortable on the Internet or in front of a computer, but I know this is the most efficient way of searching for practically anything. I stumbled upon Carbiz's website and it looked clean and user-friendly to navigate. After searching their site for about 10 minutes or so, I decided to send an inquiry to see if I could meet with someone to discuss a mini-van I was interested in. E... read more

bullemick 

on Citysearch

14 years ago

Carbiz – I enjoyed the car buying process overall. I absentmindedly did not ask for all normal things my car should have: Key, Manual, DVD, until after the sale. the purchased them and sent them to me at no charge. Highly recommended. Martin did not hard sell me on anything, which was also very nice. 

twolf214 

on Citysearch

14 years ago

I bought a used Saab 9-7x from Carbiz two weeks ago and I truly wish I had bought all my cars from them. I have dealt with good dealers and bad dealers and these guys stood way above the rest. The dealership itself is clean and well stocked, if I have any complaint it's that sometimes it can take a while to get through to a salesperson; but it was extremely busy when I walked in. Brian was immediately helpful when I called, he went out of his way to make sure the truck I found online was in the lot and ready. I live 2 hours ... read more

potterboy 

on Citysearch

14 years ago

Simply Outstanding Customer Service – Although Carbiz is a little more than an hour from my home; the drive was worthwhile. I had found a vehicle I was interested in on their website. Once at their site that car didn't work out for me. However, my salesperson(Sarah Herr) was able to show me THREE other vehicles on their lot that were in my category and price range. Sarah and all the other staff I worked with were very friendly and professional. No high pressure sales tactics or attempts to sell me something out of my price r... read more