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Carbiz

4.7

About this business

Location details

6001 Reisterstown Rd, (at Menlo Dr.), Baltimore, MD, 21215, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.71,553 reviews
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bullemick's profile image
bullemick 
15 years ago

Carbiz – I enjoyed the car buying process overall. I absentmindedly did not ask for all normal things my car should have: Key, Manual, DVD, until after the sale. the purchased them and sent them to me at no charge. Highly recommended. Martin did not hard sell me on anything, which was also very nice. 

GMC6401's profile image
GMC6401 
15 years ago

I praise your dealership – I wanted to praise your dealership on my personal experience today!! The experience comes a very close second to my first car buying experience many years ago. Your staff is exceptional! My salesman Carlo Garcia took my application yesterday and I received approval today. The entire experience was nothing short of wonderful and I plan to purchase again in the future! THANK YOU THANK YOU THANK YOU!!! 

Tj377's profile image
Tj377 
15 years ago

They did everything well – It has taken me all weekend to be able to put into words how the treatment I had with your team made me feel. In one, word it made me feel respected. I cant begin to tell you how amazing it was to drive away in a car that I know is worthy , much less that I wont be paying more in interest than in car payments. You have no idea what it is to finally feel like a customer to someone instead of another bad credit target. The most important part of Friday was the customer experience I received; it was b... read more

twolf214's profile image
twolf214 
15 years ago

I bought a used Saab 9-7x from Carbiz two weeks ago and I truly wish I had bought all my cars from them. I have dealt with good dealers and bad dealers and these guys stood way above the rest. The dealership itself is clean and well stocked, if I have any complaint it's that sometimes it can take a while to get through to a salesperson; but it was extremely busy when I walked in. Brian was immediately helpful when I called, he went out of his way to make sure the truck I found online was in the lot and ready. I live 2 hours ... read more

potterboy's profile image
potterboy 
15 years ago

Simply Outstanding Customer Service – Although Carbiz is a little more than an hour from my home; the drive was worthwhile. I had found a vehicle I was interested in on their website. Once at their site that car didn't work out for me. However, my salesperson(Sarah Herr) was able to show me THREE other vehicles on their lot that were in my category and price range. Sarah and all the other staff I worked with were very friendly and professional. No high pressure sales tactics or attempts to sell me something out of my price r... read more

ninab137's profile image
ninab137 
15 years ago

Great for Women buyers! – After shopping around at several dealerships and being treated pretty badly, I found Carbiz totally refreshing. From the minute I walked in the door, I knew this was a different atmosphere from other dealerships. This was my first time buying a car, and as a woman I found the process very intimidating, but felt super comfortable here. Jordan was great. He helped me with the test drive, he never rushed, and was quick to answer any questions I had. I got a great price for my trade in (I did a ton of r... read more

collectorkevin's profile image
collectorkevin 
15 years ago

Top-Notch Service – I went to Carbiz this weekend to look at a used CTS (my first car ever). I left with a great car at an excellent price and a huge smile on my face (its still there two days later). I received top-notch customer service from Javier, Brian, and Allie (sp?). Though I have a feeling my "car lawyer" friend and I were perhaps the most obnoxious and demanding pains that Carbiz had encountered all day, the employees I dealt with remained very patient and friendly throughout the process. I would recommend them to ... read more

spalmer18's profile image
spalmer18 
15 years ago

I RECOMMEND MIRO – MIRO IS VERY PROFESSIONAL, PATIENT, AND DETERMINED TO MAKE YOU SATISFIED WITH THE SALE TO THE BEST OF HIS ABILITY. VERY INFORMATIVE ABOUT THE CAR WE WANTED TO PURCHASE. MADE TRANSACTION SIMPLE AND TO THE POINT. WORKED OUT THE BEST WAY FOR US FINANCIALLY. ALSO, BABYSITTED FOR A LITTLE WHILE WE WRAPPED UP THE SIGNING OF PAPERWORK. (SMILE). 

ih25847's profile image
ih25847 
15 years ago

Wow..wow.wow! – I just wanted to take a moment and thank you for having such caring helpful person on your staff. Most often car buying can be very stressful and darning experience on a person almost like getting your teeth pulled without any pain med, but my experience was nothing short of delight full and stress-free because of one person ( Howard ) although I do understand everyone has their part in closing my deal from paper work to financial. But Howard took the cake. Example: As I drove home after purchasing my car, I ... read more

Frequently asked questions about Carbiz

How is Carbiz rated?

Carbiz has a 4.7 star rating with 1,553 reviews. 

When is Carbiz open?

Carbiz is open now. It will close at 8:00 p.m. 

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