Cadence Apartments

Robert C 

on BBB

3 years ago

Pros: Wonderful property to live in. Nice amenaties, the front desk staff are very friendly and helpful, and the apartments are nice, if a little high priced. Cons: Property management is nearly impossibly to get ahold of and blatantly ignores state law including meeting 21 day legal requirement for security deposite, ignoring move out inspection requests, and withholding from security deposite outside their legal rights to do so. I went 6 months with a monthly request for iformation with no response until I threatened legal... read more

Alyce D 

on BBB

3 years ago

- ********** Apartments, *********, ** - Deceptive Application Process - False Representation Of Manger in Position - No Disclosure of Income Qualifications - Insulting Accusations of Falsifying Documentation - No Response to Emails Or Messages - Calls to Management Drop Immediately - No answer 

Chioke D 

on BBB

3 years ago

I am staying at a Greystar property in N.Va (*************). I have been without my vehicle for over 30 days and I am in sales. My vehicle was broken into and the locking mechanism was broken and my airbag was taken on my vehicle. This is due to our the property's garage doors being missing for the second time in the two years I have lived at this property. As a concerned resident, I offered recommendations on mounting additional cameras with lights to cover vectors not covered by the current cameras which could not identify... read more

Scott N 

on BBB

3 years ago

So I have been living at Courtney Meadows in Jacksonville, FL for about 1 month or so. When I do reviews I try to be very objective. The units that have been refreshed with new kitchens and baths are quite lovely and it is a very convenient location. Here is the downside, I selected the first floor so I wouldn't have to go up three flights of stairs. For anyone looking at Courtney Meadows, I would seriously take this in consideration. I figured since it was built in 2001 the flooring would be somewhat substantial compared to... read more

Tiara M 

on BBB

3 years ago

Ashley Johnson,the property manager lacks all humanly care or concern for the residence. She is just here for a check. In September, I put a work order in and was told that there was nothing to worry about, that it was more than likely my garbage disposal causing gurgling noises in my sink. October, my kitchen was full of overflowing sewage! Yes literally sewage! Maintenance comes 3 hours later and attempts to fix it. With no luck after 2 hours, I’m told that they will need to call a plumber. Plumber comes, snakes the sink t... read more

Neivenb 

on BBB

3 years ago

They lied about and charged us for a carpet that was not new after a few months we notice lines and marks appearing "ps we never walked on the carpet with our shoes nor do we have animals. We were charged for insurance violations after we renewed our renter insurance based on information given to us by the property manager , another charged was for a molded bathroom and another which sealants were used to cover up cracks. The property manager lies and will do and say anything possible to gain an extra buck. I also asked the ... read more

Antoine A 

on BBB

3 years ago

I moved into the *** Apts managed by Greystar management in February of 2020. The couldt get people in due to the pandemic so they under priced the rental and issued 2 months free rent. In October I was offered another job and had to break the lease: even with eventually renting out the apt, Greystar issued punitive cost of 3 months rent ($2500/month) plus the remainder of the lease PLUS the so-called 2 free month rent - all amounting to $15,000USD. All of which I paid. December, Greystar starts demanding another $640. Feb 1... read more

Mary Prado P 

on BBB

3 years ago

My husband and I were approved for an apartment and paid all the fees and deposit. Were then told we were denied and when I called they said it was a mistake and said we would need to reapply and pay fees again and it would be credited to our account. Long story short after filling out all move in paperwork and setting up utilities we were told current tenants decided to renew our lease. We were told to go to the apartment- avana long pointe to pick up refund of the almost **** we spent. When we got there we were told they h... read more

Kyle J 

on BBB

3 years ago

In regards to ************ in ***** **, a Greystar property.There are too many complaints to list here as my word limit is cut short but I will try simply because the service is that poor. 1. Beware of the false reviews online, this place is a terrible place to live.2. This building was constructed to look nice, not to actually house residents. The walls are paper thin. If my neighbor so much as talks on the phone, receives a text message, listens to TV, I can hear it crystal ******** My neighbor consistently throws parties,... read more