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Brown's Chantilly Mazda
- Car Dealers
- Chantilly, VA
About this business
Location details
4155 Auto Park Cir, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Attentive and answered questions?
Business response:
Thank you so much for taking time out of your day to share your experience with everyone, Jim. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.Regards, Robert Devaux - GM - robert.devaux@brownscar.com
They are simply the best. The way car buying should be. Thanks a lot.
Business response:
We appreciate your kid words, Joseph! Thank you for choosing Brown's Chantilly Mazda for your vehicle needs. Respectfully, Robert Devaux - GM - robert.devaux@brownscar.com
They were great.
Business response:
We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Respectfully,Robert Devaux - GM - robert.devaux@brownscar.com
Polite, to the point. Provided what I needed.
Business response:
Eric, I appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. All best, Robert Devaux - GM - robert.devaux@brownscar.com
Love my car! Carlos was super friendly and helpful!
Business response:
Thank you so much for this 5 star review! I appreciate you choosing to come to our dealership. It's wonderful to hear Carlos was super friendly and helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again.Best regards,Robert Devaux - GM - robert.devaux@brownscar.com
I did want to add that I thought it was pretty grimy that Peter (the finance guy) attempted to use my veteran status as a way to lure me. Offering such a low balling price on my vehicle and then offering me a measly $250 extra because he valued my service. Suddenly, 24hrs later he is willing to give an additional $2250 after he realizes that all other dealerships were offering a fair price, that was pretty insulting and shameless. He is the reason why his dealership lost the sale. Although I've bought a vehicle already, I wo... read more
Business response:
I'm discouraged to hear about your experience at our dealership. Our dealership is committed to providing a pleasant shopping experience and that always starts with great customer service. From your feedback, it is clear that we have fallen short of the courtesy you most definitely deserve. I would like to personally apologize for the events that led to your comments. I would appreciate speaking with you and the opportunity to make things right. Please contact me at your convenience. I look forward to speaking with you.Thank... read more
Every one was so professional and nice. We were In and out in about 3 hours with the car of our choice. Best car buying experience ever.
Business response:
Thank you for the wonderful review. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Best, Robert Devaux - GM - robert.devaux@brownscar.com
Nice dealer with professional experience and willing to help.
Business response:
We cannot thank you enough for your wonderful review of Brown's Chantilly Mazda! It was a pleasure to assist you and please let us know when we can do so again! Best, Robert Devaux - GM - robert.devaux@brownscar.com
Matt is a fantastic asset. He made every effort to bring me in after my trade- in car died. Instead, I donated the car, and have a jeep I'd like to try trading for the Audi, a gift for my wife.
Business response:
Mike, we really appreciate your 5 star rating and kind words on behalf of Matt. I'm glad he worked with you to ensure your visit was enjoyable and am thrilled to hear we've earned your continued business. If there is anything else you need, please let us know!Best,Robert Devaux - GM - robert.devaux@brownscar.com
Frequently asked questions about Brown's Chantilly Mazda
How is Brown's Chantilly Mazda rated?
Brown's Chantilly Mazda has a 4.2 star rating with 1,156 reviews.
When is Brown's Chantilly Mazda open?
Brown's Chantilly Mazda is closed now. It will open at 9:00 a.m.
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