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Brown's Chantilly Mazda
- Car Dealers
- Chantilly, VA
About this business
Location details
4155 Auto Park Cir, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Responsive but firm on price
It took almost of week to get what appeared to be an automated email reply regarding my interest in one of their used Mazdas. This is despite multiple calls on my part to try and simply get a price update on the car, which still wasn’t included in the email reply that was sent by the used car manager. Furthermore, I notified them that I was willing to buy the car unseen and have it shipped to NY due to COVID-19 and NY’s regulations regarding travel to Virginia. On the plus side, their delay in getting back to me allowed for ... read more
Business response:
Nick, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com
Did not buy a car primarily due to their typical pressure tactics and being tone deaf to the current market conditions.
I would recommend going to Chantilly Mazda to anyone, George was amazing, I drove my new car out that same night. A+ experience.
Dealer responsive. We purchased the car
Very nice
Business response:
We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future! Robert Devaux - GM - robert.devaux@brownscar.com
Quick response to my request but vehicle described was different from the one in stock
Business response:
We appreciate you taking the time to share your feedback with us!We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Robert Devaux - GM - robert.devaux@brownscar.com
They are nice people, I like their service
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Robert Devaux - GM - robert.devaux@brownscar.com
Conner was great,
Business response:
Thank you for your feedback. We are happy to hear everything went well for you.Sincerely,Robert Devaux - GM - robert.devaux@brownscar.com
Frequently asked questions about Brown's Chantilly Mazda
How is Brown's Chantilly Mazda rated?
Brown's Chantilly Mazda has a 4.2 star rating with 1,242 reviews.
When is Brown's Chantilly Mazda open?
Brown's Chantilly Mazda is closed now. It will open at 11:00 a.m.
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