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Brown's Chantilly Mazda
- Car Dealers
- Chantilly, VA
About this business
Buy Happy!
Location details
4155 Auto Park Cir, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I would definitely recommend this dealership to everyone I know! Very quick to respond to my inquiry, I was able to get on to test drive the next day.
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Robert Devaux - GM - robert.devaux@brownscar.com
The Best car buying experience yet. Need to experience it yourself.. you deserve it.
Business response:
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com
Response time was amazing, literally minutes after I submitted my request. My salesman Daniel was extremely professional and made all my concerns about going out during these times his top priority, He made sure everything could be done outside so I didnt have to go out of my comfort zone in any way shape or form, personally cleaned the car himself and fully sanitized it for me and my wife before we left. Overall if I could give the dealership an even higher rating I would, largely in part to the amazing staff in every depar... read more
They made everything easy. The environment was safe and friendly. I would go there again
Business response:
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Robert Devaux - GM - robert.devaux@brownscar.com
The staff here was exceptional, they were very friendly and patient with us answering tons of questions when our daughter was getting her first car. The Managers and our salesman Andrew really helped us find the best vehicle for her and the whole purchasing process was easy and fast.
The staff really knocked it out of the park! Especially Nick and Matt. They really helped me find the perfect car. Can't wait to visit again for my first service!
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Robert Devaux - GM - robert.devaux@brownscar.com
The vehicle was priced at a good price. However, the dealer wouldn't move anymore on the price. I found the same vehicle at another price slightly cheaper and purchased it.
Business response:
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Robert Devaux - GM - robert.devaux@brownscar.com
Responsive but firm on price
It took almost of week to get what appeared to be an automated email reply regarding my interest in one of their used Mazdas. This is despite multiple calls on my part to try and simply get a price update on the car, which still wasn’t included in the email reply that was sent by the used car manager. Furthermore, I notified them that I was willing to buy the car unseen and have it shipped to NY due to COVID-19 and NY’s regulations regarding travel to Virginia. On the plus side, their delay in getting back to me allowed for ... read more
Business response:
Nick, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com
Frequently asked questions about Brown's Chantilly Mazda
How is Brown's Chantilly Mazda rated?
Brown's Chantilly Mazda has a 4.2 star rating with 1,156 reviews.
When is Brown's Chantilly Mazda open?
Brown's Chantilly Mazda is open now. It will close at 8:00 p.m.
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