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Brown's Chantilly Mazda
- Car Dealers
- Chantilly, VA
About this business
Location details
4155 Auto Park Cir, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They went out of their way to make the deal happen. I am very pleased!!
Business response:
Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Brown's Chantilly Mazda. If there is anything more that we can do, please come back and see us again. Take care!Best, Robert Devaux - GM - robert.devaux@brownscar.com
Quick response. Thank you!
Business response:
Thanks for your terrific feedback. Please let us know when we can assist you again!Robert Devaux - GM - robert.devaux@brownscar.com
No pushy sales people. Worked with me on price and financing. In the future when deciding where to purchase my next vehicle Brown's Chantilly Mazda will be top of the list.
Business response:
William, thank you for your review and congratulations on your new vehicle. We are glad to hear our team could provide you with a positive car buying experience. We look forward to working with you again in the future.Sincerely,Robert Devaux - GM - robert.devaux@brownscar.com
Good and knowledgeable.
Business response:
We appreciate the kind words, Jeff. We look forward to seeing you again in the future!Sincerely,Robert Devaux - GM - robert.devaux@brownscar.com
This was a horrible buying expierence!! I will not recommend anyone to purchase a car here. My meeting with Laurie in finance was very shady. The price was confirmed via phone before I signed the paper work. I went home with car and a week later they are emailing me about them making a mistake and undercharging me. This is unacceptable and I've never been in this type of situation. Now they are holding my registration hostage until I pay for their mistake. This all should have been clarified before I went home with the car. ... read more
Business response:
Thank you so much for taking the time to give us this feedback. I’m so sorry to hear you had such a negative experience with our dealership. I would love to be able to speak with you regarding your car and make this right with you. Please contact me at robert.devaux@brownscar.com. I would like to help resolve this matter with you personally. Hope to hear from you soon.Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com
Great car buying experience with this dealership.
Business response:
Thank you so much for your review, Conrad! We really appreciate it and are so happy that everything could be to your satisfaction. If there's anything else you need, please let us know!Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com
I contacted them about the car and continued to communicate with them throughout the day about my itinerary, but when I was halfway into my hour drive out to the dealership, they told me they sold the car that I was en route to buy! I was very disappointed, especially when they tried to sell me a car that was $2K more than what I’d been looking at. I had to turn around, go home and start my search all over again. Definitely did not want to do business with them after that!
Business response:
Chad, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our sales department. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience.Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com
Had a good experience with Haider.
Business response:
Thank you for your review, Jack. We're glad to have Haider on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!Sincerely,Robert Devaux - GM - robert.devaux@brownscar.com
I was greeted and helped by a salesman by the name of Hider. Friendly, but sneaky. I drove from DC 27mikes to check and test drive the vehicle 1st. The next day I came with my check but prior to leaving I started a overview of the car. I heard a noise while opening the hood and Hider tired to bush it off as if it was something else. Basically this car had front end damage that was hidden from me. Another gentleman said that it wasn’t reported to the car fax so they said it’s a “Cosmetic issues, it’s still a great car.”FYI: I... read more
Business response:
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Regards,Robert Devaux - GM - robert.devaux@brownscar.com
Frequently asked questions about Brown's Chantilly Mazda
How is Brown's Chantilly Mazda rated?
Brown's Chantilly Mazda has a 4.2 star rating with 1,242 reviews.
When is Brown's Chantilly Mazda open?
Brown's Chantilly Mazda is closed now. It will open at 11:00 a.m.
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