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Brown's Chantilly Mazda
- Car Dealers
- Chantilly, VA
About this business
Location details
4155 Auto Park Cir, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
From first phone call to arrival at this dealership all the staff were all amazing. I drove a long distance to this dealership primarily because of the previous reviews from other Car Guru' shoppers and confirmed the validity of the reviews. My salesman was John Gutierrez who was one of the best car salesman I have ever dealt with and was not pushy, like most car sales people. I was able to get a great deal on a Chevrolet Camaro that I purchased and the deal was finalized by Manager Peter Friedman, who was also a fantastic p... read more
Business response:
We appreciate the kind words, David. We look forward to seeing you again in the future!Sincerely,Robert Devaux - GM - robert.devaux@brownscar.com
Excellent, quality customer care!
Business response:
Thank you for the great review, Marcus! An experience like yours is exactly what we strive to deliver! Best,Robert Devaux - GM - robert.devaux@brownscar.com
Friendly service. Honest and not pushy.
Business response:
Your review is appreciated, Rob. I'm so glad to see that our team gave to you the honest and friendly service we work to give all of our customers. If there's anything else you need, please let us know!Best,Robert Devaux - GM - robert.devaux@brownscar.com
Made an appointment with me to see the car I wanted, and then sold the car the day before the appointment. No warning that there was talks to sell, or anything, just emailed me saying it was sold. Overall, very disappointed with the service here. Would not recommend.
Business response:
Adam, I apologize for the issues you have encountered. I assure you that we will do everything we can to rectify the situation. We value your business and want to keep the communication open. Please contact me and we will work towards a resolution together. Thank you for your patience and understanding.Sincerely, Robert Devaux - GM - robert.devaux@brownscar.com
Good experience. John let me know when he was on site. Let me know when the car I was interested in was available. He also let me know when it sold before I got to the dealership
Business response:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know.Best, Robert Devaux - GM - robert.devaux@brownscar.com
The dealership contacted me immediately..I'm still in the search of a vehicle.
Business response:
Hector, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Robert Devaux - GM - robert.devaux@brownscar.com
The salesman I talked with was very helpful, I hope we can do business soon.
Business response:
Thank you for leaving us this great review. I am very happy to hear that our team member could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!Best regards,Robert Devaux - GM - robert.devaux@brownscar.com
Professional and easy to work with
Business response:
Kari, thank you for the feedback! We are happy to hear of your positive experience at Brown's Chantilly Mazda, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!Regards, Robert Devaux - GM - robert.devaux@brownscar.com
Overall the experience was very good. However, I didn't buy the vehicle.
Business response:
We appreciate you coming into see us Marshall and hope that we can have the opportunity to earn your business in the future. Best,Robert Devaux - GM - robert.devaux@brownscar.com
Frequently asked questions about Brown's Chantilly Mazda
How is Brown's Chantilly Mazda rated?
Brown's Chantilly Mazda has a 4.2 star rating with 1,156 reviews.
When is Brown's Chantilly Mazda open?
Brown's Chantilly Mazda is open now. It will close at 8:00 p.m.
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