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Brook Hill
- Apartments
- Westmont, IL
About this business
Conveniently located minutes from Midwestern University, multiple shopping areas and a long list of fine restaurants. You'll love calling our apartments in Westmont, home.
Location details
201 W Oakley Dr NW, Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter I think the apartments need new windows air gets through them during the winter or cold weather and you can hear the maintenance golf carts pass all day from inside the apartments. It’s nice quiet neighborhood that’s safe overall.
Business response:
Karen, we are glad to hear that you feel comfortable in our peaceful community. We also appreciate your thoughts on windows in your home and would be happy to speak with you directly anytime. Please feel free to email us at arriveoakbrookheights@trinity-pm.com.
Verified Renter So far so good! In the short time I've been here, maintenance and the leasing office staff have been incredibly helpful. Everyone has been super kind and speedy with their responses. I appreciate all the help and I love my new apartment!
Business response:
Josi, we are delighted to be your home! Our team is dedicated to providing exceptional service, and your description of us is music to our ears. We hope you'll continue to enjoy our helpful and prompt service for many more years.
Verified Renter So far the new company that bought the apartments is doing a good job keeping the complex clean,they also renovate all the amenities and they have a great response on maintenance issues!
Business response:
Jose, thank you for the great review of our current team. Our goal is to improve the resident experience, and it is fantastic to hear that you have enjoyed our recent upgrades. If you have any suggestions for how we may continue to improve, please do not hesitate to reach out.
Verified Renter I love the location. Easy access to all the major highways, tons of local food spots and bars, Costco, Oakbrook and Yorktown malls are close, downtown Westmont is a walkable distance, Lyman Woods and Ty Warner Park are great places to walk around too.
Business response:
Lauren, thank you for your review. It is terrific to hear that our convenient proximity to local shopping and hot spots has added to your experience in our community, and we appreciate having you as a resident.
Verified Renter Very enjoyable and homie. I've loved making myself at home in the midwest and this community has made an out-of-state resident feel right at home.
Business response:
Joshua, we love to hear that you have been happy in your apartment home and already feel like a true Midwesterner. Thank you for your review, and have a lovely day.
Verified Renter Excellent amenities , clean and neatly maintained. Calm and peaceful neighbourhood Can enjoy much in summers in the pool and grill . Has a tennis court , fitness center , dog park and a common play area
Business response:
Manoj, how nice to know your experience is worthy of five stars! It thrills us to know how pleased you have been with our top-notch amenities, welcoming atmosphere, and pet-friendly spaces. Thank you for choosing us as your home.
Verified Renter I dislike it here very much. It’s a small apartment, no storage, poor renovations, maintenance doesn’t truly fix anything, but the neighborhood is great.
Business response:
Monique, it is good to hear you have enjoyed our vibrant neighborhood thus far. We strive to provide a high-quality living environment for our residents, and we are disappointed to hear that this has not been your experience. We are eager to improve your time here and invite you to email us at arriveoakbrookheights@trinity-pm.com. Thank you.
Verified Renter everything is made SO cheaply. The drywall is so thin that our TV fell out of it when we mounted it. There is no insulation so when its hot outside its hot inside and with the cold temps going on the last few days, our apartment hasn't gotten past 54 degrees! We tried to contact maintenance, but of course they were off. There are so many rules that we have to follow but the building gets to do whatever they feel.
Business response:
Holly, we pride ourselves on offering a top-notch experience to our residents, and we are sorry to hear that has not been your experience. We want to address your concerns with your home and maintenance as soon as possible and invite you to reach out to us at arriveoakbrookheights@trinity-pm.com. We look forward to uplifting your time with us.
Verified Renter Pros: Neighborhood Valet Trash Cleanliness Very quiet Cons: Below average gym No indoor activity (pool table/pingpong, bowling, games etc) Less flexible lease length options
Business response:
Naman, thank you for sharing your review. We are happy that you enjoy our peaceful atmosphere and well-kempt communal areas, but we are sorry to hear that you are not satisfied with our amenities. Please reach out to us at arriveoakbrookheights@trinity-pm.com so we may learn more and work to uplift your time with us.
Frequently asked questions about Brook Hill
How is Brook Hill rated?
Brook Hill has a 3.6 star rating with 446 reviews.
When is Brook Hill open?
Brook Hill is closed now. It will open at 10:00 a.m.
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