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Brook Hill

3.6

About this business

Conveniently located minutes from Midwestern University, multiple shopping areas and a long list of fine restaurants. You'll love calling our apartments in Westmont, home. 

Location details

201 W Oakley Dr NW, Westmont, IL, 60559, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.6446 reviews
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Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter For the most part it has been great being a resident here. The location is great, super close to many restaurants and grocery stores. The pool and clubhouse are nice but I wish the hours were more extended. The management and maintenance are usually responsive. Lots of windows and open space. 

Business response:

Thank you for sharing your feedback with us. We are glad to hear that you are enjoying our community and our responsive team. We are always looking for ways to improve, and we will pass your suggestions about the pool and clubhouse hours along to our team. If there is anything else we can do for you, please do not hesitate to contact us. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Maintenance request ticket gets closed out before they are started or completed. No follow up calls on this. Property puts out that residents must have sticker displayed in the window but other cars come and park and nothing happens. 

Business response:

Thank you for bringing your concerns to our attention. We are always looking for ways to improve our service, and we would like to discuss your experience with you in more detail. Please contact us at arriveoakbrookheights@trinity-pm.com. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I really like living in the community. Location is great, washer/dryer in unit is key, and the layouts are functional. I just wish it wasn't so expensive, makes it hard to save money in this economy. 

Business response:

We are glad you enjoy our convenient location and functional floorplans. We appreciate your feedback on our pricing, and we will share it with our team. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Been here since March of 2024. Everything has been great so far. I love taking our dogs out for a walk and it’s been convenient to have the dog bathroom stations nearby. 

Business response:

We are delighted to hear that you have enjoyed your time here since March! Thank you for taking the time to share your experience with us. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Love the feel of this little community. Would like the sound proofing to be a bit better and the pest controlling to also be better. So many bugs and spiders found in my unit. Like where do they come from?! 

Business response:

Thank you for your review! We are glad you enjoy the feel of our community and appreciate your feedback on our soundproofing and pest control. We will be sure to share your comments with our team. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I love the community and the amenity perks that come with living in this community. I am only giving 4 stars instead of 5 because I am having repeat issues with the AC unit that does not fully cool the unit as it should and the endless amount of spiders. 

Business response:

We are grateful for your 4-star rating and are sorry to hear about your AC and spider concerns. We would be happy to help you resolve these issues, so please reach out to our team at your earliest convenience. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Super clean family friendly neighborhood. It’s very accessible and accommodating. Mandy is phenomenal she literally walked us through everything and vas very nice. 

Business response:

We are delighted to hear that you have enjoyed your experience with Mandy and our community! Thank you for sharing your review. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter One bedroom apartment is very spacious with a very large bedroom a and a massive living room. Remodeled units seem like they are good quality with a lot of attention placed on little details. Front office staff are incredibly helpful, insightful, and overall pleasant to interact with. Maintenence is very quick and efficient when replying to work orders. Very happy so far! 

Business response:

We are thrilled to hear that you are enjoying your spacious apartment and the top-notch service from our team! Thank you for taking the time to share your experience. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Great! We have had nothing but a great experience living here. We love our place! The pool just opened and we are very excited. The upkeep of the community is very pretty. 

Frequently asked questions about Brook Hill

How is Brook Hill rated?

Brook Hill has a 3.6 star rating with 446 reviews. 

When is Brook Hill open?

Brook Hill is closed now. It will open at 10:00 a.m. 

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