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Brook Hill
- Apartments
- Westmont, IL
About this business
Conveniently located minutes from Midwestern University, multiple shopping areas and a long list of fine restaurants. You'll love calling our apartments in Westmont, home.
Location details
201 W Oakley Dr NW, Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter We moved in a few weeks ago and Mandy was amazing! Answering all questions we had and following up with how things went! Loving Arrive so far!
Business response:
Thank you for the kind words! We are thrilled to hear you are enjoying Arrive Oak Brook Heights so far. Mandy is a fantastic member of our team and we are glad she was able to make your move-in process smooth. We hope you continue to enjoy your new home!
Verified Renter The staff and maintenance folks are outstanding. Only ‘issues’ are to get the exterior windows washed, the siding on the front porch cleaned, and a ‘hose’ nozzle for the kitchen sink as is extremely hard to wash roaster pans and sheet pans with the current very old fashioned nozzle. Thank you
Business response:
Thank you for your kind words about our team! We're so glad to hear that you have a positive experience with our staff and maintenance team. We appreciate your feedback on the exterior windows and porch siding. We will certainly share your suggestions with the appropriate teams for review. Regarding the kitchen sink nozzle, we understand that it can be challenging to wash larger items with the current fixture. We appreciate your feedback and will keep it in mind for future improvements.
Verified Renter Such an easy move in process. Mandy was so helpful and quick to respond to any email or text that we sent her. All of our questions were answered before we moved in so we felt 100% ready by move in day.
Business response:
Thank you for the kind words! We're thrilled to hear about your positive experience with Mandy and that she was able to address all of your questions prior to moving in. We strive to make the move-in process as smooth as possible for all our residents.
Verified Renter So far my experience has been pretty good. The apartment has been not as modern as I would want it, but it’s not as old either so it’s a perfect between. The amenities are pretty great. My neighbors are very quiet. I barely even hear them. No noise at night no complaints.
Verified Renter Nice area, and the front desk is always so nice. The craftsmanship in the units are poor, and the maintenance is fast acting but often does a poor job. Lawn care is good.
Business response:
Thank you for your review User. We appreciate you recognizing the friendly staff and the well-maintained grounds at Arrive Oak Brook Heights. We're always looking for ways to improve and will take your feedback regarding the quality of the units and maintenance into consideration.
Verified Renter While I find that the apartment we reside is not as was advertised and is not "modern"/remodeled as shown in the walk through, the community we live in is quiet and safe and the staff has always been accommodating and helpful.
Business response:
Thank you for your feedback User. We appreciate you highlighting the quiet community and helpful staff. We're always working to ensure our residents have a positive experience, and we'll take your feedback into consideration as we continue to improve our offerings.
Verified Renter I have lived here for only one month. I would consider the community to be friendly and safe. I would very much recommend living here to other friends and family
Business response:
Thank you for your kind words! We're so happy to hear that you're enjoying the community at Arrive Oak Brook Heights. We strive to create a welcoming environment for all our residents, and it's wonderful to hear that you've found it to be friendly. We appreciate your recommendation and hope you continue to enjoy your time here.
Verified Renter Excellent overall. The front staff is incredibly helpful and friendly. The maintenance is very fast and respectful. Excellent community with lots of great people.
Business response:
Thank you for your wonderful review! We are thrilled to hear that you are enjoying your experience at Arrive Oak Brook Heights. We strive to provide a positive and supportive environment for all of our residents, and your feedback is greatly appreciated. We are especially glad to hear you've had positive experiences with our front staff and maintenance team. We will share your kind words with the team.
Verified Renter All good - only exception is having to look out at the trash overflowing from the dumpsters into the parking lot on weekends or holidays. Seems to have gotten much worse since the village changed refuse companies
Business response:
Thank you for your feedback! We're glad you're enjoying the other aspects of your community at Arrive Oak Brook Heights. We understand your frustration with the overflowing dumpsters, and we're working hard to address the issue. We appreciate you bringing this to our attention and will be sure to pass your feedback along to the appropriate team.
Frequently asked questions about Brook Hill
How is Brook Hill rated?
Brook Hill has a 3.6 star rating with 446 reviews.
When is Brook Hill open?
Brook Hill is closed now. It will open at 10:00 a.m.
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