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Brook Hill
- Apartments
- Westmont, IL
About this business
Conveniently located minutes from Midwestern University, multiple shopping areas and a long list of fine restaurants. You'll love calling our apartments in Westmont, home.
Location details
201 W Oakley Dr NW, Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Such an easy move in process. Mandy was so helpful and quick to respond to any email or text that we sent her. All of our questions were answered before we moved in so we felt 100% ready by move in day.
Business response:
Thank you for the kind words! We're thrilled to hear about your positive experience with Mandy and that she was able to address all of your questions prior to moving in. We strive to make the move-in process as smooth as possible for all our residents.
Verified Renter So far my experience has been pretty good. The apartment has been not as modern as I would want it, but it’s not as old either so it’s a perfect between. The amenities are pretty great. My neighbors are very quiet. I barely even hear them. No noise at night no complaints.
Verified Renter Nice area, and the front desk is always so nice. The craftsmanship in the units are poor, and the maintenance is fast acting but often does a poor job. Lawn care is good.
Business response:
Thank you for your review User. We appreciate you recognizing the friendly staff and the well-maintained grounds at Arrive Oak Brook Heights. We're always looking for ways to improve and will take your feedback regarding the quality of the units and maintenance into consideration.
Verified Renter While I find that the apartment we reside is not as was advertised and is not "modern"/remodeled as shown in the walk through, the community we live in is quiet and safe and the staff has always been accommodating and helpful.
Business response:
Thank you for your feedback User. We appreciate you highlighting the quiet community and helpful staff. We're always working to ensure our residents have a positive experience, and we'll take your feedback into consideration as we continue to improve our offerings.
Verified Renter I have lived here for only one month. I would consider the community to be friendly and safe. I would very much recommend living here to other friends and family
Business response:
Thank you for your kind words! We're so happy to hear that you're enjoying the community at Arrive Oak Brook Heights. We strive to create a welcoming environment for all our residents, and it's wonderful to hear that you've found it to be friendly. We appreciate your recommendation and hope you continue to enjoy your time here.
Verified Renter Excellent overall. The front staff is incredibly helpful and friendly. The maintenance is very fast and respectful. Excellent community with lots of great people.
Business response:
Thank you for your wonderful review! We are thrilled to hear that you are enjoying your experience at Arrive Oak Brook Heights. We strive to provide a positive and supportive environment for all of our residents, and your feedback is greatly appreciated. We are especially glad to hear you've had positive experiences with our front staff and maintenance team. We will share your kind words with the team.
Verified Renter All good - only exception is having to look out at the trash overflowing from the dumpsters into the parking lot on weekends or holidays. Seems to have gotten much worse since the village changed refuse companies
Business response:
Thank you for your feedback! We're glad you're enjoying the other aspects of your community at Arrive Oak Brook Heights. We understand your frustration with the overflowing dumpsters, and we're working hard to address the issue. We appreciate you bringing this to our attention and will be sure to pass your feedback along to the appropriate team.
Verified Renter It’s been alright. The apartment has had a few issues that have mostly been dealt with properly. Pretty good experience with most of the staff. Definitely get what you’re paying for as far as the quality of the apartment.
Business response:
Thanks for sharing your thoughts! We appreciate you highlighting the positive interactions you've had with our staff. We're glad to hear that most of the issues you've experienced in your apartment have been addressed. We're always looking for ways to improve and we value your feedback.
Verified Renter My experience has been great living at this apartments. What I don’t like is that you need to be asking for guess parking. We should get at least one guess parking per apartment.
Business response:
Thanks for your feedback! We appreciate you highlighting your experience with guest parking. We will be sure to pass your thoughts along to the appropriate team.
Frequently asked questions about Brook Hill
How is Brook Hill rated?
Brook Hill has a 3.5 star rating with 406 reviews.
When is Brook Hill open?
Brook Hill is open now. It will close at 6:30 p.m.
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