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Brook Hill

3.6

About this business

Conveniently located minutes from Midwestern University, multiple shopping areas and a long list of fine restaurants. You'll love calling our apartments in Westmont, home. 

Location details

201 W Oakley Dr NW, Westmont, IL, 60559, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.6446 reviews
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Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Absolutely love the layout and enjoy being able to live comfortably with my doggie!! The gym is a major plus. Really excited to experience summer living here! 

Business response:

Ilana, thank you so much for your 5-star review of our layouts and amenities! It is an absolute pleasure to provide you and your furry friend with such a lovely apartment home. We very much look forward to serving you in the months and hopefully years to come. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter The service is terrible, the units are horrible and they don’t fix things right, had to hire my own mold company to test for mold after constant water damage they just keep painting over . Also had an ant infestation for 2 years that i had to set traps for all year round bc they couldn’t get rid of the issue. 

Business response:

Thank you for making us aware of your concerns with our service, upkeep, and pest control. We have always prioritized the comfort and well-being of our residents, so while we are sad to see you feel this way, we are eager to improve your situation as soon as possible. At your earliest convenience, please contact our office so we may further assist you. We look forward to hearing from you. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Arrive Oak Brook Heights us a great place to live! They have updated their amenities, a dependable maintenance department, and friendly property staff. 

Business response:

Tana, we are delighted that you love living here! Thank you for sharing how impressed you are with our updated amenities and excellent service! 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Apartment is pretty beat up. Drawers, cabinets refrigerator all don’t work as they should. Lots of dings in the wall, doors etc... on the plus side it’s very quiet 

Business response:

Michael, we are pleased to hear that you enjoy our quiet community! We are sorry if you have been dissatisfied with the state of our homes, however, and we invite you to contact us at arriveoakbrookheights@trinity-pm.com so we may address any repairs that need to be made and make your residency more comfortable. We appreciate your review. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter I’ve been here for about a month with my partner, and so far everything has been great. Everyone has been super friendly and helpful. Haven’t had any huge issues, the only downside at no fault of the apartment management is issues with certain packages carriers (FedEx, UPS, etc.) 

Business response:

Kiara, thank you for your time. It is lovely to know that everything has been fantastic throughout your time in our community over the past month. Please stop by our office if there is anything we may assist you with in the future. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Location, house, maintenance is great. I don’t like the gym and hate the fact that its mandatory to pay gym fees even if I dont use it. Leasing office staff is sometimes disrespectful. 

Business response:

Thank you for your candid review. We are pleased you have enjoyed your apartment home and our convenient location thus far. If you would like to discuss your feedback about our gym or our leasing team's customer service, please call or email us at your earliest convenience. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Enjoying my stay here. Friendly and a safe place to live. Easy access, right off the highway. Many resturants and shopping mall nearby and Westmont has a great school district. 

Business response:

We are enjoying having you as a resident! It is fantastic to hear that you feel comfortable in our community and have taken advantage of our convenient location. Thank you for taking the time to leave us a positive review. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Since I moved in the stay has been nice. The office is very helpful and answers any questions we have. I would definitely recommend people to move here. 

Business response:

Thank you so much for your favorable review of your living experience! We are thrilled to know that you are enjoying our friendly, attentive service. Our team members are passionate about ensuring your comfort, so please continue to take advantage of our offerings. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Great place to live. Awesome amenities like a pool fitness center dog park. The maintenance staff is very attentive and prompt. The front desk is very personable and helpful. 

Frequently asked questions about Brook Hill

How is Brook Hill rated?

Brook Hill has a 3.6 star rating with 446 reviews. 

When is Brook Hill open?

Brook Hill is open now. It will close at 5:00 p.m.  

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