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Brook Hill
- Apartments
- Westmont, IL
About this business
Conveniently located minutes from Midwestern University, multiple shopping areas and a long list of fine restaurants. You'll love calling our apartments in Westmont, home.
Location details
201 W Oakley Dr NW, Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Poor poor poor management I would never recommend this to a friend or an enemy that is now bad this place is. Worst community management I have ever witness in my life. Management doesn’t know how to control billing and maintenance at the same time. I have 18 pending work order FROM MOVE IN DAY.
Great place to live The new staff is very helpful, especially Elisa. It’s a very convenient location especially since it is so close to my school. Would definitely recommend it!
Great location, terrible place to live. Nothing but trouble for the past two years with two different property management companies. The property manger doesn’t take care of the residents and maintenance doesn’t either. We went without a/c for an entire weekend while it was 90 degrees INSIDE our apartment. Maintenance claimed “it wasn’t an emergency” and did nothing about it. Any problem your call for and nobody does anything until it’s the 5th time you ask. There’s holes in the building, the role on vinyl floor looks terrib... read more
Poor management. High utilities. Horrible customer service Horrible customer service. Lots of hugs and flooding. Utilities are outrages
Rent elsewhere please! Truthfully review w Unprofessional, rude, ignorant office. Apartments have flooding issues window issues, unreasonable or explainable utilities. Management and staff have changed several times in two years! New faces one day, then there gone. Only here because of my work distance. Definitely not renewing.
Never Refunded Security Deposit Don't move here if you ever expect to get your security deposit back. Moved out a year ago, have called multiple times, and they still haven't gotten me my deposit refund.
Very questionable property DOES ANYONE WORK HERE AND WHEN??? So I've been trying to see an apartment for the past 2 weeks as a friend of mine recommended I check it out, unfortunately, these people don't believe in answering the phones or responding to emails. I've called from different phones to see if that made a difference and it doesn't. Clearly they're not 100% occupied since they have plenty of units on this site. How do you expect to stay in business if no one ever answers the phone, returns calls or responds to email... read more
Just average at best! I have been here for over 6 months now. Brook Hill is marketed as a luxury apartment complex which it is not. I cannot speak for other units but some cons are: Poorly put together cabinetry, cheap windows with drafts, maintaince takes days to arrive and fix things... still haven't fixed the hole in the drywall since move in day! All applicances and heat are electric and poor drafty windows means $200 comed bills while the apartment is kept at 66 degrees during the winter. Many cars have not moved since ... read more
DO NOT RENT I am a current resident at Brook Hill. Management team only cares about getting people into apartments, after that you are no longer important. When I signed my lease there was a monthly rent agreed upon(obviously). The only problem was that there was a mistake in their online payment system that had my rent listed much higher than it was supposed to be. After discussing this with management I decided to pay the higher amount so that I did not receive late penalties for those months. Management assured me they wo... read more
Frequently asked questions about Brook Hill
How is Brook Hill rated?
Brook Hill has a 3.6 star rating with 446 reviews.
When is Brook Hill open?
Brook Hill is closed now. It will open tomorrow at 12:00 p.m.
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