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Brook Hill
- Apartments
- Westmont, IL
About this business
Location details
201 W Oakley Dr NW, Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Friendly, calm community. Amenities are nice! Leasing office gets back to us very quickly. Shared spaces are always clean. We are enjoying our stay.
Business response:
Kiara, it is crucial that our residents have peace of mind in our community, so we are excited that you feel supported by our clean and calm environment and responsive team! It is a pleasure to hear you enjoy living in our homes.
Verified Renter Nice and cleanly maintained community Good leasing area , Gymnasium , Swimming Pool ( Pool only for summers ) , Dog park and open grills for Barbeque
Business response:
Manoj, thank you for your 5-star review of our well-kept grounds and fantastic amenities! We are so delighted to have the opportunity to provide you with everything you want and need in an apartment home. It is always an absolute pleasure to serve you.
Verified Renter Great neighborhood. Service maintenance requests are easy to complete and handled quickly. Community events are fun. Ample parking. Pool is open at 10 am which is a bummer for people who like early morning swims. Unable to have personal grill due to designated grill areas. Some of the outer residential areas, such as personal patio areas need repair.
Business response:
Erica, we understand how challenging repairs in the home can be, so we are excited to hear that our maintenance team has taken care of your needs with efficiency! We are also happy that you enjoy our social events, as we love providing opportunities for our community to engage with each other. We understand your concerns regarding our pool area opening time and will also look into this promptly. We invite you to let us know if you wish to discuss your other suggestions for improvements as well, and we would be pleased to con... read more
Verified Renter The staff is very friendly and responsive, especially the maintenance team! Very clean community, they do a lot to make it the best it can be!
Business response:
Emma, we are delighted that our attentive and thorough service has made a good impression. We appreciate your recognition!
Verified Renter Living here has been okay for the past 3 years now. I would say great, but management has changed 3 times since I’ve been here. The rules change by the day.
Business response:
Tilisha, we are encouraged by the fact that your past three years living in our community have been pleasant overall. We acknowledge your concerns regarding the changes made to our team and community policy and will redouble our efforts to serve you and all our residents with transparency and better communication. We hope to connect on this matter further so we may work to serve you better. When you have a moment, please do not hesitate to email us at arriveoakbrookheights@trinity-pm.com.
Verified Renter I like the place. it is clean and the staff are awesome. The new grills will be great to be use during summer. The events are cool I like it a lot so far.
Business response:
Dayana, thank you so much for sharing your appreciation for our well-kept grounds, superior service, and desirable amenities! We are thrilled to learn that you have been thoroughly enjoying yourself, so if there is anything else we may assist you with, please do not hesitate to contact our office.
Verified Renter Been here 5 months and loving it. Great location and amenities. Occasionally communication with staff isn’t the best but nothing terrible. Recommend living here.
Business response:
Emily, thank you for the recommendation! We are pleased to hear that your past five months have gone well, and we appreciate your feedback about our team's communication. If there is anything we may do for you, please do not hesitate to call or email us.
Verified Renter It's been great. This will be our 2nd year living here and literally have no complaints about it. The place is great and the neighborhood is really quiet. The ideal place to live.
Business response:
Andres, we appreciate your kind words regarding your experience in our community. It means a lot knowing you are so satisfied with your experience. Thank you, and have a fantastic day!
Verified Renter Nice people very quiet. Besides, we can’t use charcoal grills anymore. We have to use their barbecue grills big disappointment but I guess. We have to do it ???????
Business response:
Eareca, we are sorry to hear you are disappointed with our new grill policy. The happiness and well-being of our residents are our top priorities, and we encourage you to call or email us if you have any questions about the policy. Thank you.
Frequently asked questions about Brook Hill
How is Brook Hill rated?
Brook Hill has a 3.6 star rating with 455 reviews.
When is Brook Hill open?
Brook Hill is closed now. It will open tomorrow at 8:30 a.m.
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