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3332 Cady's Alley NW, Washington, DC, 20007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Completely ruined my engagement. My fianc ordered a ring that was too big and they wouldnt resize it because they said they could only go down one full size and I needed **** so they made him buy a whole new setting and only gave us $260 metal credit towards the new one from a setting he spent $1100 on just months prior. Then they promised us delivery by December 14th and it didnt come until January, even with hours and hours spent on the phone and online with customer service reps. **** the new ring finally arrived, the cen... read more
Very satisfied with the service and quality of the product I ordered. My fianc loves her ring and it was very easy to have it resized. Thanks BE!
Very satisfied with the service and quality of the product I ordered. My fianc loves her ring and it was very easy to have it resized. Thanks BE!
The level of service and quality are what stands out most. I have bought a few items from brilliant wart and have to say they were great investments. The prompt and level of customer service will make me come back again and again. I highly recommend this company as I have bought jewelry from local jewelers due to proximity and convenience, but as for bigger purchases this is my go to!
The level of service and quality are what stands out most. I have bought a few items from brilliant wart and have to say they were great investments. The prompt and level of customer service will make me come back again and again. I highly recommend this company as I have bought jewelry from local jewelers due to proximity and convenience, but as for bigger purchases this is my go to!
Had to exchange out my ring as I didn't like how high the setting was for daily ********** process and very upfront. Love love my ******* cut natural diamond it is absolutely STUNNING and my new setting now, could not be happier!!!!
Had to exchange out my ring as I didn't like how high the setting was for daily ********** process and very upfront. Love love my ******* cut natural diamond it is absolutely STUNNING and my new setting now, could not be happier!!!!
The selection and quality of the jewelry has been top notch. When I made a mistake with the sizing, they made it super simple to correct it and my fianc is over the moon with the ring I purchased. I have and will continue to recommend Brilliant Earth to my friends, and we will be shopping there for wedding bands and more in the future.
The selection and quality of the jewelry has been top notch. When I made a mistake with the sizing, they made it super simple to correct it and my fianc is over the moon with the ring I purchased. I have and will continue to recommend Brilliant Earth to my friends, and we will be shopping there for wedding bands and more in the future.
Brilliant Earth has a 3.7 star rating with 534 reviews.
Brilliant Earth is closed now. It will open tomorrow at 10:00 a.m.
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