This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bourne's Auto Center
- Used Car Dealers
- Washington, MA
About this business
The Bourne's Auto Center is a family-owned and operated business. The center has a staff of Automotive Service Excellence-certified technicians. It is a full-service automobile dealership company. The Bourne's Auto Center offers a selection of owned and pre-owned cars. The center provides inventory management, order placement, appointment scheduling and customer support services. It offers vehicles from various makes, including BMW, Dodge, Nissan and Saab. The Bourne's Auto Center has a fleet of cars, trucks and sport utilit... read more
Location details
135 Belmont St, Rte 123, Washington, MA, 02375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Responded quickly....ran my credit; I asked to hear what rate that I got. I was told that they would not be able to beat the rate I had mentioned and refused to tell me what rate I qualified for. The minute I wasn't financing with them, they basically lost interest. They also said that they would not be able to absorb my last 2 lease payments.
Business response:
Sorry to hear this. We wouldn't want any customer to feel as though we lost interest in earning your business. Can you reach out to me directly so I can research this further.My email is mike@bournes.com or direct at 508-230-2903.Thank you for your feedback.Michael KelleyGeneral Manager
Friendly, helpful. However, will not negotiate price in an email.
Business response:
Thank you for you awarding us with 5 stars Ralph.Let us know if we can be of any further assistance.Michael KelleyGeneral Manager
Fast, efficient and fair.
Business response:
Thank you for awarding us with 5 stars Beth!We appreciate your kind words.Let us know if you need anything at all.Michael KelleyGeneral Manager
Very responsive, but they were too far away.
Business response:
Thank you for your kind words.We hope you find a pre-owned vehicle that fits your needs.We hope you will keep us in mind in the future.Michael KelleyGeneral Manager
Very helpful. We found the car we wanted and hopefully all the little things will be taken care of on it before we take delivery. Then we will be very happy customers. Mario was very helpful and accommodating.
Business response:
Thank you for your business David!We are thrilled Mario was able to earn your 5 star rating.We will address your requests and have the vehicle ready to go.Michael KelleyGeneral Manager
We called to set up time to go that day but he was closing early... did not contacted him back. We looked elsewhere that day
Business response:
We have never closed earlier than our posted hours.We do close at 6:00 pm on Fridays and 4:00 pm on Saturday's, those are the only days.Sorry we were unable to earn your business.Michael KelleyGeneral Manager
I appreciate there honesty
Business response:
Thank you for your kind words and 5 star rating Billy!Let us know if we can be of any further assistance.Michael KelleyGeneral Manager
Great
Business response:
Thank you for awarding us with 5 stars Nicole!Let us know if we can be of any further assistance.Michael KelleyGeneral Manager
They were outstanding
Frequently asked questions about Bourne's Auto Center
How is Bourne's Auto Center rated?
Bourne's Auto Center has a 4.6 star rating with 3,447 reviews.
When is Bourne's Auto Center open?
Bourne's Auto Center is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com