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Bourne's Auto Center
- Used Car Dealers
- Washington, MA
About this business
The Bourne's Auto Center is a family-owned and operated business. The center has a staff of Automotive Service Excellence-certified technicians. It is a full-service automobile dealership company. The Bourne's Auto Center offers a selection of owned and pre-owned cars. The center provides inventory management, order placement, appointment scheduling and customer support services. It offers vehicles from various makes, including BMW, Dodge, Nissan and Saab. The Bourne's Auto Center has a fleet of cars, trucks and sport utilit... read more
Location details
135 Belmont St, Rte 123, Washington, MA, 02375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Not interested in helping me find what I want, just a general "take a look at our inventory". Not helpful at all.
Business response:
We are sorry you feel this way.We have over 15 Sales Professionals who work hard to assist every customer and find them the vehicle that best fits their needs.If you would like to reach out to me directly at mike@bournes.com or 508-230-2903 I would to hear more about your experience.We can always improve.Michael KelleyGeneral Manager
Best car buying experience l have ever had. Great vehicle, great service.
Business response:
Thank you for your 5 star rating Jim!We are thrilled our team was able to deliver you the best car buying experience you have ever had.If we can be of any further assistance please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager
Bourne's was very proactive in getting back to me. They provided all the information I wanted regarding the vehicle I was inquiring about.
Business response:
Thank you for awarding us with 5 stars Jonathan!We appreciate the opportunity to earn your business.If we can be of any further assistance please let us know.Thanks Again,Michael KelleyGeneral Manager
Responded but gave no info. I always ask a question. And go nowhere until I get an answer & traveling 1-2 hours is not a treat. So if I don’t get an answer to my question, The dealership losses the opportunity of a sale. That’s it.
Business response:
Sorry to hear our Express Team was unable to answer your specific questions.I am confident if you contact Amy Pawlowski directly, amy@Bourne.scom, she would be more than happy to get the answers to your questions.We appreciate the opportunity to earn your business.Michael KelleyGeneral Manager
These folks Jose, George and Ami are fantastic. The vehicle was as advertised and the service and buying experience was great. Trade in offer was very fair. The whole process took a little over 2 hours. I have purchased many cars over the years and this was the best by far. If I have a need in the future I’ll be calling them. Well done. Thank you. Eric
Business response:
Thank you for your business Eric!It was a pleasure assisting you with your purchase.I can assure you it was Jose, George and Amy's pleasure assisting you.If you have any questions or concerns please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager
They did contact me, which was great, and I'm still trying to figure out when to take a look at the vehicle. They are being very patient and helpful.
Business response:
Thank you for your 5 star rating.We appreciate the opportunity to earn your business.If we can be of any assistance please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager
Everyone was professional and friendly, went in and test drove a car and bought it that day. They even helped me with the budget i was on for it
Business response:
Thank you for your business Ralph!We are honored to have earned your 5 star rating.Let us know if you need anything else.Michael KelleyGeneral Manager
This was my first time buying a car and it was a great experience Tori was great help this experience could not have gone any better
Business response:
Thank you for awarding us with 5 stars Jermaine!Tori appreciates your recognition and I can assure you it was her pleasure assisting you.If you have any questions or concerns please do not hesitate to contact us.Thanks Again,Michael KelleyGeneral Manager
I thought the receptionists were very helpful. I was allowed to look over the vehicle by myself. I spent as much time as I wanted. I was allowed to drive the vehicle when finished visual inspection. When I returned, the "No Pressure" feeling continued when "the numbers" were presented. I recommend viewing vehicles at this dealership.
Business response:
Thank you for your kind words.It was our pleasure assisting you and we appreciate your recommendation.If we can be of any further assistance please let us know.Michael KelleyGeneral Manager
Frequently asked questions about Bourne's Auto Center
How is Bourne's Auto Center rated?
Bourne's Auto Center has a 4.6 star rating with 3,249 reviews.
When is Bourne's Auto Center open?
Bourne's Auto Center is closed now. It will open tomorrow at 9:00 a.m.
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