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Bob’s Discount Furniture and Mattress Store
- Furniture Stores
- Harrisburg, PA
About this business
Visit Bob's Discount Furniture in Harrisburg, PA to shop quality furniture at untouchable values. Browse the showroom for affordable bedroom sets, living room sets, dining room collections, sofas, mattresses, recliners and more. Stylish home accents and accessories bring this inspiring location to life. Need design ideas? Check out the latest Shop The Look room combinations from our design team, and take the guesswork out of furnishing your style. Friendly sales associates are available to provide expert advice so you can ma... read more
Location details
5125 Jonestown Rd, Harrisburg, PA, 17112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
RecommendedGary was very knowledgeable, helpful with a sense of humor. We had a great experience.
Business response:
Hello Lisa, thank you for your feed back. The Bobs Team.
We had a very positive experience with Bob's. The customer service was exceptional. Our salesman was Brian Collins. He was extremely knowledgeable which actually caused us to make 3 major purchases with him. Thank you.
Business response:
Hello Pamela, thank you very much for the positive feed back! We greatly appreciate it and are glad that you had such a positive experience shopping with us. If you need anything in the future please feel free to reach out to us. Thank you and we hope that you enjoy your new furniture and also hope to see you again soon!
I am incredibly disappointed in Bobs. First off, let me say that the sales team at the store was great. Greg and Rich were helpful when we were purchasing our bedroom set. With that being said, that’s about the ONLY good thing that I have to say about this place. Greg was the first sales person who helped my husband and I back in 2016 when we first started looking at bedroom sets. We loved the prism, but we didn’t pull the trigger than. Fast forward to now, we just bought a h...Continue Reading
This place is Sooooo bad that I can’t even post the full extent of their screw ups here because it says my review is too long. Shop at your own peril. Store is great. Sales people are great, up front, but once they’ve reeled you in, you’re in for a long crappy delivery experience. Like I said they’re customer service is so bad this page won’t let me post the full post because it’s too long
Business response:
Hello Eric, we are so sorry to hear you had a bad experience with us. If you would like some assistance, please leave your account/contact phone number so we can review your account. Thank you
Purchased a sectional and ottoman. Upon delivery, the right facing portion of the sectional and the ottoman were damaged. Contacted Bob's and they immediately set up to have a technician look at the pieces. The technician agreed that the pieces needed to be replaced and a new delivery date was set, which was great until.....they attempted to deliver the new pieces, the ottoman was good but the sectional had a hole in it. Another delivery date scheduled for replacement of the sectional. Next delivery date, the drivers do not ... read more
Business response:
Hello Candy, can you please provide your contact/account phone number if you would like assistance? Thank you
We just had the delivery guys show up...nice guys..on time..however...the love seat and sofa did not match.it was the right love seat, but the sofa was a different style and color....which was not what we picked out....and when we picked it out my husband's main concern was that it be American made....our salesman...Michael Larrison told him it was made in Tennessee..well it was made in China
Business response:
Hello Marge, can you please provide your contact/account phone number if you would like assistance? Thank you
Bought my furniture, it was delivered, everything looked great. I was trying to find which was the power recliner, which I paid for but did not receive. I called and spoke to the salesmen (Fake Bob), he said he would call me back, we'll he never did. I got a call from customer service, said they would bring me the correct piece. Now 3 weeks later still nothing from Bobs or a refund. This is stealing, quick to take my money, but not give me what I paid for!
Business response:
Hello Steve, we are so sorry about the experience you have had with us thus far. Can you please provide your contact/account phone number so that we can locate your account in our system and reach out to you to rectify these issues? Thank you.
We went To check it out after seeing the commercials on TV. We were not hounded by sales people following us around and were free to look around on her own. We didn’t end up seeing anything we really liked enough to buy.
Business response:
Hi Joleen, thank you for reaching out to us and for visiting our store!!
Terrible. As my husband stated in early post. Horrible customer service. When you call, you get pushed off and told "someone will call you back." It's been 3 weeks of total nonsense and dealing with a couch that is peeling after a year and half. They want to replace the piece which is good but expect us to have two different couches because they no longer carry that line of furniture. We bought it as a SET and purchased their warranty as a SET but they wont honor it. We were told by a store manager that they have exchanged f... read more
Business response:
Hello TIna, we are very sorry to hear about the issues that you have been experiencing. Can you please provide your contact/account phone number if you would like assistance. Thank you.
Frequently asked questions about Bob’s Discount Furniture and Mattress Store
How is Bob’s Discount Furniture and Mattress Store rated?
Bob’s Discount Furniture and Mattress Store has a 4.6 star rating with 2,686 reviews.
When is Bob’s Discount Furniture and Mattress Store open?
Bob’s Discount Furniture and Mattress Store is open now. It will close at 9:00 p.m.
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