BlueVine

Johnice H 

on BBB

a year ago

I funded my account with **** from my retirement account. ****************** held my check from 9/14/23-9/25/23. I called them several times during the course of me waiting for them to release my funds and asked would it be a problem if I took a withdrawal as I have been seeing complaints on here and on Reddit. They assured me, No youll be fine. You dont have any restrictions on your account. I make a withdrawal today for $800 and boom they have locked my account asking for verification of how this withdrawal relates to my b... read more

Heather R 

on BBB

a year ago

Do not believe the websites that say bluevine is the best for small businesses./. It is not. I attempted to deposit my first check on 9/9/23, the funds were not available in my account until 9/20/23. Then I tried to use their ACH to issue myself paycheck (2-3 day waiting period) and it said it would be in my personal account until 9/25/23. Immediately after I got that email, I received another email saying that my account was placed on hold. I had to provide reasons for my payments, and they required that I upload invoices f... read more

Karon C 

on BBB

a year ago

I opened my account earlier this year. I deposited a school ***** to fund my business. After they verified the check I attempted to withdraw funds at an atm at which point they froze my account asking me to explains the reason for my withdrawal. Then they asked for verification of the origin of the ***** ***** which I provided. After accepting the documentation they unfroze my account before closing it seconds later and informing me the remainding balance of my account would be sent via check after 14 days with no explanatio... read more

Mark D 

on BBB

a year ago

Opened a line of credit with Bluevine only to have them suspend it the week we needed funds--DO NOT USE THIS COMPANY--they lead you down the primrose path and then pull the rug out from underneath you!! It is a revocable line of credit which is problematic!! 

Michelle H 

on BBB

a year ago

***ZERO STARS***I really loved Bluevine until I got a new phone service provider and decided to change my phone number to avoid a lot of spam calls. If you don't have access to your old number , You're gonna be tough out of luck to access your account. Called customer service to update my number and they said it'd take 2-3 business days to be changed. Next day I get a bunch of emails telling my account has been paused/suspended (which means you can't use your card and nothing will be debited). I contacted them via email and ... read more

Jenn N 

on BBB

a year ago

My encounter with BlueVine's Resolutions Manager, ***************************, was deeply disappointing. She consistently displayed a confrontational and aggressive attitude, interrupting our conversation and lacking professionalism.***** sent incorrect withdrawals to our bank for our business loan, one for 43k and one for approx $2557. It should only be $2557 a week as agreed to pay off our business line of credit. There was some confusion between her and my company's CFO, While the issue was partly resolved, her communicat... read more

bleque m 

on BBB

a year ago

My name is ******************* and My money and account have been frozen with them for almost 2 months now for no real reason. I call and they told me to provide verification of myself and my funds and I have done so every week for almost the last 8 weeks. They offer no real solutions and ask for the same information they already have over and over. All my money being frozen has caused terrible financial hardship for me and my business and they just don't care. This is a scam bank. They are holding people's funds and using t... read more

Terrence G 

on BBB

a year ago

I'D GIVE Y'ALL A NEGATIVE **** IF I COULD....THIS IS A PREDATORY COMPANY. DO NOT USE THEM. DO NOT USE THEM. THEY WILL TIE UP YOUR ***** FOR WEEKS. AND THEY HAVE NO REAL RESOLVE. NO ONE CAN ASSIST WITH THE *** TWO WEEKS AGO I DEPOSITED A CHECK, AND IT'S STILL ON HOLD. I HAVE ZERO ACCESS TO THE ***** THAT I USE TO RUN MY BUSINESS. UNLESS YOU WANT TO PAY LATE FEES, HAVE ****** OFF EMPLOYEES, AND NEVER RECEIVE YOUR *****.... DO... NOT.... USE... THIS... COMPANY 

Jon Y 

on BBB

a year ago

Lazy and inept customer service. Strange requirements for invoices that are written to clients for "verification" purposes, so they will put your account on hold until you send them a copy of the invoice to a client without notice. When going through daily expenses and to all of a sudden have your account on hold until this verification is done is very disruptive. No help from customer service they just quote their back room office blanket statements and don't listen. Avoid