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BlueVine
- Financial Services
- Redwood City, CA
About this business
Location details
401 Warren St #300, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 5:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 5:00 a.m. to 5:00 p.m. | |
| Thu | 5:00 a.m. to 5:00 p.m. | |
| Fri | 5:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have a business checking account, I had an issue paying a bill, they dont give you the option to add a memo to transfers like any other bank. When i contacted them to help me with that issue, i discovered that their customer service is the worst and above all its offshore not US based which is a red flag for having confidential personal and financial records shared overseas!Im now in the process of closing my account! Thank god I didnt put too much money into that account!
Business response:
Hello *****, Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team
This company has discriminated against me by closing my account because of the phone plan that I have I have used Metro pcs for years with no problems with other financial Institutions. Bluevine wanted me to go to another phone company as a option to keeping my account open or the next option was closing the account I had metro pcs when I opened the account and now it's a problem this is unfair
Business response:
Hi ******,Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team
I opened a Business Checking Account with ****************** about one year ago. I have had no issues with them until recently. I logged in to my account one morning to 15 fraudulent charges from ******** worth approximately $16k. After wondering how they didn't catch this, I immediately called and reported the charges. After waiting two weeks to hear anything back from them I opened a letter today stating that I would not be receiving any of my money back because they determined that 'no error has occurred.' Please do not p... read more
Business response:
Hello *******,Thank you for taking the time to share this review with **, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team
I opened my business checking account in early 2022 and had my account for over a year also while making multiple deposits each month. I disputed some charges from ***** and ********** and they quickly closed my account without my knowledge without a refund I emailed them my work schedule to prove I was working in ******* the whole week and weekend of the charges and they did not respond TERRIBLE BUSINESSS BANK. Wish I would have did reasearch on this bank before putting my money in it.
Business response:
Hello Brandin,We appreciate you taking the time to share this review with ** and apologize that your experience didn't meet your expectations.Like most banking services, our security rules and policies are of high standards meant to protect you and your account. Our underwriting team regularly reviews current customer accounts to ensure safety, and we might find it necessary to freeze or close an account due to suspicious activity.
zero stars... no customer service... puts holds on your money and transactions with no warning, then takes their time to clear the issue. NOT GOOD FOR DOING BUSINESS IN **********.
Business response:
Hello ******,Thank you for taking the time to share this review with **, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team
Horrible experience they give a line of credit . And its been paid off and they lie and give you the run around about holding your credit availability. They put a hold on my account and have yet to take it off . They failed to contact me and fix this situation. Under the guidelines of the fair credit agreement, its a breach of contract. I will be pursuing possible legal actions.
Business response:
Hello ******,Thank you for taking the time to share this review with **, and apologize that your experience didnt meet your expectations.Our team is working to resolve the issue and has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help.Thank you,Bluevine Team
I was hacked back in May of 2021 when my ppp loan hit and they allowed someone to rob me and kept what money was left in the account. Horrible bank to do business with... completely hate these company and what happen to FCC insurance that they have
Business response:
Hello Carrie, We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations. Bluevine takes protecting the privacy of your personal information very seriously. We have put strict policies into place to ensure that the privacy of your personal information is protected while still enabling you to make use of the website or the services provided by Bluevine. We want to help. However, we're unable to locate your account with just your name. If you're still int... read more
Where do I start. We created a small business checking account for our bookkeeping business. At the time, our business was taking on new clients and we needed an account suited for scaling, that our small local bank wasn't able to offer. At first, we liked the idea of an "online" bank that could be simple to handle our nearly all digital remote transactions, as many of our clients are real estate property managers out of state. Bluevine (also called coastal community bank at the time) seemed to offer everything we needed. An... read more
Business response:
Hello Michael, We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations. Bluevine takes protecting the privacy of your personal information very seriously. We have put strict policies into place to ensure that the privacy of your personal information is protected while still enabling you to make use of the website or the services provided by Bluevine. We want to help. However, we're unable to locate your account with just your name. If you're still in... read more
My experience seems the same as everyone else. I wish I would have done some research before opening this account.They put my account on hold because I wanted to change my email address and they never unlocked it again.Over a month later, my account is still on hold. I called "customer support" every day for two weeks, sent drivers license photos and utility bill scans to prove my identity and jumped through all the new hoops they made up to buy time.After 3 weeks of this run-around nonsense I was finally forced to go open a... read more
Frequently asked questions about BlueVine
How is BlueVine rated?
BlueVine has a 2.8 star rating with 479 reviews.
When is BlueVine open?
BlueVine is closed now. It will open tomorrow at 5:00 a.m.
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