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BlueVine
- Financial Services
- Redwood City, CA
About this business
Location details
401 Warren St #300, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 5:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 5:00 a.m. to 5:00 p.m. | |
| Thu | 5:00 a.m. to 5:00 p.m. | |
| Fri | 5:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Frustration trying to do something so simple I updated my new business number 2 months ago. Well apparently that did not take. I had to change my password and it was sending a code to my old cell phone number. So I call in May ********* am told it will take 1-3 Business days. I call everyday, 5/10 I receive an email stating they have paused my account, and they cant verify my phone number so I email my recent phone bill. 5/12 I call and talk to **** who says they have received my phone bill but they do not have a date of whe... read more
Business response:
Hi *******,Thank you for taking the time to share this review with **, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team
HORRIBLE bank. I have been banking with BlueVine for about one year. Recently I booked a hotel reservation on my account. When I checked in, there was a hold on my account for the full amount of the stay in addition to an additional 15%+. This may have been fine aside from the fact that I ended up paying for my hotel stay with a different card and they still (a month later!) are still holding $2,000 on my card. I have provided them w identification proving the funds were charged on a different card and they still will not re... read more
They found a way to help me thru it. So this is an update to a previous reviews. Thank you Bluevine
I've been locked out of my account for nearly a month after changing my phone number. It's now been a month & 4 phone calls after I've been told it was being expedited. They've already held my money up on a few occasions too which can be crucial for newer-smaller businesses. I've never had what I thought would be such a simple issue take this long to handle. I'll be this closing my account this bank as soon as possible & switching to Chase like I should have in the first place.
Business response:
Hello ********, Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team
So I open up a business account with bluevine business account in January 2023, I finally made a deposit for $6,207.00 march 24 2023, they told me I have to wait till me deposit clear on April 03, 2023, smh my head, so I waited to for check to clear knowing I have bills to pay, once the check clear on April 03, 2023, with was in the 7pm-8pm, I started using my account paying bills, n was going to finish paying more bills in the morning, I wake up to my account being on hold, they said they want to know what was my transactio... read more
Business response:
Hi *****, Thank you for taking the time to share this review with **, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team
Hello I'm a small buisness that needed help growing bluevine offers you a line of credit you pay it back to there terms then they put your account on hold so you can't draw more funds I have a 30k limit I owe 15 they have gotten all payments and will not give the money that I need to keep growing use a different company when my account is paid off I will never use bluevine again horrible service
Waited 2x hours on the hold during normal business hours, and no one ever picked up. This was spread over 2x separate calls, not just a 1x time experience. The expected wait time continued to go up rather than down. I have closed our company's account with them. Terrible customer service. Don't waste your time!
Business response:
Hello, Thank you for taking the time to share your review with us. Bluevine provides simple, fast, and intuitive banking services and access to financing products for small businesses. We're very open to taking product feedbackthank you for providing yours! We'll work closely with our product managers to prioritize requests, including the ones you mentioned. If you're still interested in assistance, please contact our support team ******************************************************** you,Bluevine Team
All I can say is these people are crooks. And scammers! They close accounts and Provide no explaining as to what the reason was. They then give you the run around about not knowing anything. They have 2 fake supervisors that come on the phone that really are just regular workers. *************** All the responses are literally copy and paste. They never actually give you a response. They pretend to have a back office and put you on hold then just pass you off to another rep. *** disgusting a predatory. ************** (Bluevi... read more
Business response:
Hi Tr. We appreciate you taking the time to share this review with us and apologize that your experience didn't meet your expectations.Like most banking services, our security rules and policies are of high standards meant to protect you and your account. Our underwriting team regularly reviews current customer accounts to ensure safety, and we might find it necessary to freeze or close an account due to suspicious activity. Bluevine Team
Its awful they closed my account for no reason I had **** dollars in my account its been well over a month with no check yet cant get anyone to answer my question if where and why this has taken place I want my money
Business response:
Hi ****, We appreciate you taking the time to share this review with us and apologize that your experience didn't meet your expectations.Like most banking services, our security rules and policies are of high standards meant to protect you and your account. Our underwriting team regularly reviews current customer accounts to ensure safety, and we might find it necessary to freeze or close an account due to suspicious activity. Bluevine Team
Frequently asked questions about BlueVine
How is BlueVine rated?
BlueVine has a 2.8 star rating with 479 reviews.
When is BlueVine open?
BlueVine is closed now. It will open tomorrow at 5:00 a.m.
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