BlueVine

Karon C 

on BBB

2 years ago

I opened my account earlier this year. I deposited a school ***** to fund my business. After they verified the check I attempted to withdraw funds at an atm at which point they froze my account asking me to explains the reason for my withdrawal. Then they asked for verification of the origin of the ***** ***** which I provided. After accepting the documentation they unfroze my account before closing it seconds later and informing me the remainding balance of my account would be sent via check after 14 days with no explanatio... read more

Mark D 

on BBB

2 years ago

Opened a line of credit with Bluevine only to have them suspend it the week we needed funds--DO NOT USE THIS COMPANY--they lead you down the primrose path and then pull the rug out from underneath you!! It is a revocable line of credit which is problematic!! 

Michelle H 

on BBB

2 years ago

***ZERO STARS***I really loved Bluevine until I got a new phone service provider and decided to change my phone number to avoid a lot of spam calls. If you don't have access to your old number , You're gonna be tough out of luck to access your account. Called customer service to update my number and they said it'd take 2-3 business days to be changed. Next day I get a bunch of emails telling my account has been paused/suspended (which means you can't use your card and nothing will be debited). I contacted them via email and ... read more

Jenn N 

on BBB

2 years ago

My encounter with BlueVine's Resolutions Manager, ***************************, was deeply disappointing. She consistently displayed a confrontational and aggressive attitude, interrupting our conversation and lacking professionalism.***** sent incorrect withdrawals to our bank for our business loan, one for 43k and one for approx $2557. It should only be $2557 a week as agreed to pay off our business line of credit. There was some confusion between her and my company's CFO, While the issue was partly resolved, her communicat... read more

bleque m 

on BBB

2 years ago

My name is ******************* and My money and account have been frozen with them for almost 2 months now for no real reason. I call and they told me to provide verification of myself and my funds and I have done so every week for almost the last 8 weeks. They offer no real solutions and ask for the same information they already have over and over. All my money being frozen has caused terrible financial hardship for me and my business and they just don't care. This is a scam bank. They are holding people's funds and using t... read more

Terrence G 

on BBB

2 years ago

I'D GIVE Y'ALL A NEGATIVE **** IF I COULD....THIS IS A PREDATORY COMPANY. DO NOT USE THEM. DO NOT USE THEM. THEY WILL TIE UP YOUR ***** FOR WEEKS. AND THEY HAVE NO REAL RESOLVE. NO ONE CAN ASSIST WITH THE *** TWO WEEKS AGO I DEPOSITED A CHECK, AND IT'S STILL ON HOLD. I HAVE ZERO ACCESS TO THE ***** THAT I USE TO RUN MY BUSINESS. UNLESS YOU WANT TO PAY LATE FEES, HAVE ****** OFF EMPLOYEES, AND NEVER RECEIVE YOUR *****.... DO... NOT.... USE... THIS... COMPANY 

Jon Y 

on BBB

2 years ago

Lazy and inept customer service. Strange requirements for invoices that are written to clients for "verification" purposes, so they will put your account on hold until you send them a copy of the invoice to a client without notice. When going through daily expenses and to all of a sudden have your account on hold until this verification is done is very disruptive. No help from customer service they just quote their back room office blanket statements and don't listen. Avoid 

Tom W 

on BBB

2 years ago

Do not use this online bank if you want access to your money.Used my account without issue for a year. Was suddenly told I needed to upload documents for compliance. I uploaded all the requested documents and they left my account on hold, tying up my money and leaving it inaccessible. I was not able to take my kids school shopping or celebrate their birthday becasue of the hold they put on my account. ****************** left me completely penniless and gave me no legitimate reason. If you value your money and want to have un... read more

Ifree J 

on BBB

2 years ago

If there was less than 1 star I would give it. I deposited a check on august 4 and they Put a hold on it til the 14th. I was able to use some funds after I called them then I was able to transfer some of my money to cash app but they were asking why I was doing it and then they blocked my account again and asked for more paperwork and there is no more paperwork to show. Bluevine is a discriminatory company that wants to scam good small business people out of their money. If you deposit a check you dont know if you will get i... read more