BlueVine

Tom W 

on BBB

2 years ago

Do not use this online bank if you want access to your money.Used my account without issue for a year. Was suddenly told I needed to upload documents for compliance. I uploaded all the requested documents and they left my account on hold, tying up my money and leaving it inaccessible. I was not able to take my kids school shopping or celebrate their birthday becasue of the hold they put on my account. ****************** left me completely penniless and gave me no legitimate reason. If you value your money and want to have un... read more

Ifree J 

on BBB

2 years ago

If there was less than 1 star I would give it. I deposited a check on august 4 and they Put a hold on it til the 14th. I was able to use some funds after I called them then I was able to transfer some of my money to cash app but they were asking why I was doing it and then they blocked my account again and asked for more paperwork and there is no more paperwork to show. Bluevine is a discriminatory company that wants to scam good small business people out of their money. If you deposit a check you dont know if you will get i... read more

Lori K 

on BBB

2 years ago

If zero stars was possible, thats what I would give them. I called to change the verification number on my account after getting a new personal phone number. Gave the first representative my name, account number, Social Security number, and three other forms of personal verification, and was told the number would be changed no problem. The next day I get an email that my account has been placed on hold until I can present a phone **** with my name on it with the new number. As I had just gotten the phone, I wouldnt receive a... read more

Elisa-Marie I 

on BBB

2 years ago

This ********************** is HORRIBLE and makes up their rules as they go. I am a SOLE proprietor who has not been permitted to change my address and this company wouldn't even allow me to close my account!!!!They are using all banking information for their own unjust gain and enrichment and they VIOLATE Regulation Z and other policies under the Emergency Banking Relief Act, TWEA and other rules. They ought to be put out of business. 

Shereese S 

on BBB

2 years ago

Absolutely the worst financial institution I have ever experienced! PLEASE DO NOT BANK WITH BLUEVINE! They have no corporate office or anyone you can speak with other then customer service who doesn't have much information or resolve for the customer. 

Chante J 

on BBB

2 years ago

I have had an horrible experience with them, no one wants to provide their full names. Although I was transferred to a ****** who was able to answer my questions effectively. The back office team put my account on hold for weeks after I submitted all the documents that were requested with only response of more information needed. To which I provided. 

Greg E 

on BBB

2 years ago

I opened a business checking account through ********************** and the experience was absolutely awful. Bluevine sent me a debit card, which I didn't want in the first place, and it was stolen out of the mail. Since there are NO security features protecting the card, the person who stole it was able to activate the card and successfully steal nearly every ***** on the card. This was 24 hours after I funded the account. I called ********************** who submitted a claim and within hours, they emailed me telling me the... read more

Thomas J 

on BBB

2 years ago

Terribe Experiece, *** had this account for months and finall started to use it I had a large check deposited and completed 1 transaction and my account was frozen. They asked me for all these verification documents that I have sent it and have spoken to them at least once a day and the account is still frozen. I will be closing this accountas soon as possible Id do it now but because its frozen I cant even do that. the other part of that is even if closed it takes 14 days to have your final balance maield to you in check fo... read more

Zach S 

on BBB

2 years ago

Horrible approved my business and before we had our first wire come in they closed the account. The worst part is that I could not get a clear cut answer as to why.