BlueVine

Manuel S 

on BBB

a year ago

zero stars... no customer service... puts holds on your money and transactions with no warning, then takes their time to clear the issue. NOT GOOD FOR DOING BUSINESS IN **********. 

Nashid P 

on BBB

a year ago

Horrible experience they give a line of credit . And its been paid off and they lie and give you the run around about holding your credit availability. They put a hold on my account and have yet to take it off . They failed to contact me and fix this situation. Under the guidelines of the fair credit agreement, its a breach of contract. I will be pursuing possible legal actions. 

Carrie M 

on BBB

a year ago

I was hacked back in May of 2021 when my ppp loan hit and they allowed someone to rob me and kept what money was left in the account. Horrible bank to do business with... completely hate these company and what happen to FCC insurance that they have 

Michael C 

on BBB

a year ago

Where do I start. We created a small business checking account for our bookkeeping business. At the time, our business was taking on new clients and we needed an account suited for scaling, that our small local bank wasn't able to offer. At first, we liked the idea of an "online" bank that could be simple to handle our nearly all digital remote transactions, as many of our clients are real estate property managers out of state. Bluevine (also called coastal community bank at the time) seemed to offer everything we needed. An... read more

Ryan H 

on BBB

a year ago

My experience seems the same as everyone else. I wish I would have done some research before opening this account.They put my account on hold because I wanted to change my email address and they never unlocked it again.Over a month later, my account is still on hold. I called "customer support" every day for two weeks, sent drivers license photos and utility bill scans to prove my identity and jumped through all the new hoops they made up to buy time.After 3 weeks of this run-around nonsense I was finally forced to go open a... read more

Kristin S 

on BBB

a year ago

Frustration trying to do something so simple I updated my new business number 2 months ago. Well apparently that did not take. I had to change my password and it was sending a code to my old cell phone number. So I call in May ********* am told it will take 1-3 Business days. I call everyday, 5/10 I receive an email stating they have paused my account, and they cant verify my phone number so I email my recent phone bill. 5/12 I call and talk to **** who says they have received my phone bill but they do not have a date of whe... read more

Stacy B 

on BBB

a year ago

HORRIBLE bank. I have been banking with BlueVine for about one year. Recently I booked a hotel reservation on my account. When I checked in, there was a hold on my account for the full amount of the stay in addition to an additional 15%+. This may have been fine aside from the fact that I ended up paying for my hotel stay with a different card and they still (a month later!) are still holding $2,000 on my card. I have provided them w identification proving the funds were charged on a different card and they still will not re... read more

Ray David S 

on BBB

a year ago

They found a way to help me thru it. So this is an update to a previous reviews. Thank you Bluevine 

Dezzmond S 

on BBB

a year ago

I've been locked out of my account for nearly a month after changing my phone number. It's now been a month & 4 phone calls after I've been told it was being expedited. They've already held my money up on a few occasions too which can be crucial for newer-smaller businesses. I've never had what I thought would be such a simple issue take this long to handle. I'll be this closing my account this bank as soon as possible & switching to Chase like I should have in the first place.