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BlueVine
- Financial Services
- Redwood City, CA
About this business
Location details
401 Warren St #300, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 5:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 5:00 a.m. to 5:00 p.m. | |
| Thu | 5:00 a.m. to 5:00 p.m. | |
| Fri | 5:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I just started my business and open an account with this "Bank". Everything set for the first deposit and start payments to everybody and SURPRISE my account is On Hold because they decided the day before that they need a selfie with my license. Horrible customer service and no options just they say " I am sorry" Now I cannot pay anyone! Can you imagine how frustrating is that the first payment for your new business cannot be processed because they want a selfie!!
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team
Racial discrimination and pis poor customer service is what you will receive dealing with this bank. I applied and opened a business bank account and gave all the information that they asked for and told me I need to provide. Shortly after, I attempted to fund the account with a check I received only to be told they would need more information and if I did not provide said information in a short period of time the account would be closed. I tried to ask why and was given no response as to why they needed information not rele... read more
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations. Our team has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help. Thank you, Bluevine Team
This "bank" provides the worst customer service I have ever received from a financial institution and it isn't close. I was assigned an Account Manager that missed our virtual introduction meeting. I left him a voicemail and sent him a text while waiting in the meeting. That was two weeks ago and I still haven't heard from him.
Business response:
We appreciate you taking the time to share this review with **, and apologize that your experience didn't meet your expectations.We want to help. However, we're unable to locate your account with just your name. If you're still interested in assistance, please contact our support team ******************************************************** you, and we look forward to hearing from you.Bluevine Team
Less than one star. Closed our business account after 4 years of banking with them, not only gapping statements but causing ireepairable damage to home-buying opportunitues. Small business helpful this company is NOT. Refused to elaborate, and closed account without notice or reason to start with.
Business response:
We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations.We want to help. However, we're unable to locate your account with just your name. If you're still interested in assistance, please contact our support team ******************************************************** you, and we look forward to hearing from you.Bluevine Team
Beware: Account Freeze Woes with BlueVine ************* As a customer of **********************, I feel compelled to share my recent experience, which has left me deeply frustrated and concerned. My business account with a substantial balance of $100k has been inexplicably put on hold, rendering me unable to access any of my funds. Despite reaching out for assistance over the past three days, the issue remains unresolved.While I commend the efforts of the representative I've been in contact with, who has shown dedication in ... read more
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team is working to resolve the issue and has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help.Thank you,Bluevine Team
Bluevine has messed up my account on so many occasions never wanting to take responsibility on their mistakes. Sadly they have a one star as business owners . Some business owners have to except bad business decisions like opening a account with ****************** ** they have no choice. I think the owners should be more involved seeings that we provide a service to them
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team is working to resolve the issue and has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help.Thank you,Bluevine Team
Terrible bank! Really terrible Bank! Do yourself a favor and stay away. Go bank somewhere else.
Business response:
Thank you for taking the time to share your review with us. Bluevine provides simple, fast, and intuitive banking services and access to financing products for small businesses. We're very open to taking product feedbackthank you for providing yours! We'll work closely with our product managers to prioritize requests, including the ones you mentioned. If you're still interested in assistance, please contact our support team ******************************************************** you,Bluevine Team
This Bank should be closed down for fraud/ steeling money. I deposited a check to my Bluevine Checking account and made payroll payment through bluevine. Bluevine declined the mobile deposit because of a bad picture and then would not accept the check because they stated it already had been deposited. Then the payroll payment was taken by back from my employee's account but was not refunded into my account. I will be filing every fraud charge available, and will never bank with Bluevine again. If I could give a 0 star I woul... read more
Business response:
Hi *****,Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team is working to resolve the issues and has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help.Thank you,Bluevine Team
Small business account closed for no reason out of the "blue" and funds held for 20 days. I've lost all access to my prior year of banking history, etc. You should be ashamed of yourselves. You cause major interruptions to small businesses without warning. Run away fast from this souless "bank". Okay... which fake, fained caring canned-response will they paste below?
Business response:
Hi *****,We appreciate you taking the time to share this review with ** and apologize that your experience didn't meet your expectations.Like most banking services, our security rules and policies are of high standards meant to protect you and your account. Our underwriting team regularly reviews current customer accounts to ensure safety, and we might find it necessary to freeze or close an account due to suspicious activity. Bluevine Team
Frequently asked questions about BlueVine
How is BlueVine rated?
BlueVine has a 2.8 star rating with 479 reviews.
When is BlueVine open?
BlueVine is closed now. It will open tomorrow at 5:00 a.m.
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