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BlueVine

2.8

About this business

Location details

401 Warren St #300, Redwood City, CA, 94063, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 5:00 p.m.
Tue5:00 a.m. to 5:00 p.m.
Wed5:00 a.m. to 5:00 p.m.
Thu5:00 a.m. to 5:00 p.m.
Fri5:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.8479 reviews
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Mark H's profile image
Mark H 
a year ago

Bluevine charges ***** interest rates. Small businesses beware of 28% plus on small business loans 

Business response:

Hi ****,Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team is working to resolve the issue and has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help.Thank you,Bluevine Team 

michael l's profile image
michael l 
a year ago

Terrible account verification team. very poor communication. In my opinion unethical behavior. Whats legal (terms and conditions) and whats ethical is in my opinion what this company lacks. Callous disregard for small businesses and just shameful behavior in my opinion.stay away read other reviews. They probably dont have a ****** page because their reviews are so bad. 

Business response:

Hi Michael , We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations. We want to help. However, we're unable to locate your account with just your name. If you're still interested in assistance, please contact our support team https://www.bluevine.com/contact-us/. Thank you, and we look forward to hearing from you. Bluevine Team 

Paul A's profile image
Paul A 
a year ago

Stay away from Bluevine. I have a business checking account with ****************** after depositing numerous checks with them there was a mishap with the check issuer that was cleared up immediately and my account balance was restored to a positive balance of $31k. I then received email instructions from Bluevine to submit information some information by September 28th 2024 but I received the email on October 1st. I quickly followed up with the request submitted the information and was asked to submit additional information... read more

Business response:

Hi ****,We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations.We want to help. However, we're unable to locate your account with just your name. If you're still interested in assistance, please contact our support team ******************************************************** you, and we look forward to hearing from you.Bluevine Team 

Sway W's profile image
Sway W 
a year ago

The most horrible institution I've dealt with, and I'm very disappointed and dissatisfied. I had issues cashing a check, depositing a check, and dealing with customer service, and this is despite my positive history with them. I am slow to leave negative comments on any company, because I have grace for mistakes, but THIS is inexcusable, because it has happened several times. Do not use this as a mobile business banking account. Go to your bank in your area that you currently have accounts. 

Business response:

Hi ******** ,Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team is working to resolve the issue and has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help.Thank you,Bluevine Team 

Sean R's profile image
Sean R 
a year ago

Terrible customer service. Held checks that have cleared from the sender without reasoning. 

Business response:

Hi ****,Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team 

Jack W's profile image
Jack W 
a year ago

Ill give two stars because they were decent at times, but customer service just reminded me exactly why I left this bank. I had an ACH accidentally get sent to an acct there that I closed earlier this year. Cant chat with them because the acct is closed. No phone number listed on site. After digging into the under belly of the Internet, I finally find a number to call and then just kept hitting more walls.Wait on hold forever to then immediately be put on hold after he asks me basic acct questions. He eventually comes back a... read more

Business response:

Hi ****,Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team 

Brian H's profile image
Brian H 
a year ago

2 weeks to change the phone number on my account, still cant access it. Customer support **** were all not helpful, saying incorrect information to get me to believe the issue would be resolved. Called 3 times today, first two *****s basically left me on permanent hold. Third ***** basically said I cant help you. Spoke to a manager and he gave ME an attitude after *** spent probably a collective 8 hours trying to solve this issue. Possibly the worst bank in existence. 

Business response:

Hi *****,Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team 

Ashley J's profile image
Ashley J 
a year ago

Disgusting excuse for a financial institution. In early July, the yoga studio I work was robbed and multiple wallets stolen, mine being one of them. The thieves used my cards, including my Bluevine card, racking up over $3k in charges. After the theft, I immediately contacted Bluevine to replace my debit card and dispute the fraudulent charge on my account. After waiting over a month, the dispute was denied. While I had originally provided the police report number, Bluevine was too lazy to actually contact the police departm... read more

Business response:

Hi ******,Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team 

Rachael W's profile image
Rachael W 
a year ago

They only get one star because you cant submit a review without giving them at least one star My daughter moved across the country with her 2 small children because she was offered 400k for her residency. She opened a bluevine account for her llc to have her funds transferred into. She also opened an account with another reputable bank to keep separate as a personal account. She attempted to transfer a portion of the funds and they closed her account saying it appeared she was trying to commit fraud. They promised a check wo... read more

Business response:

We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations.We want to help. However, we're unable to locate your account with just your name. If you're still interested in assistance, please contact our support team ******************************************************** you, and we look forward to hearing from you.Bluevine Team 

Frequently asked questions about BlueVine

How is BlueVine rated?

BlueVine has a 2.8 star rating with 479 reviews. 

When is BlueVine open?

BlueVine is closed now. It will open tomorrow at 5:00 a.m. 

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