BlueVine

Aurora I 

on BBB

a year ago

I had an issue in October of 2023 , my ******** was hacked and then my bank account was hacked. They stole $250.00, and I immediately contacted this bank by email because the customer service department was closed. I spoke with a representative (**********) the next morning and she had me close the account and open a new one, as well informed me that she filed a dispute and after I closed the account the fraud department would just transfer the money to my new acct. by thanksgiving I called again twice and was placed on hold... read more

Kymberli Z 

on BBB

a year ago

I have been a Bluevine business account bank member for the previous 2 years. I have been calling and communicating with customer service, texting online with customer service and emailing with customer service over the last 19 days regarding my incorrect available balance but to no avail. My available balance is showing ******* less than my recorded balance as well as on bluevines ledger balance. Each time I speak with customer service they are able to validate that there is a difference in the financial inputs and outputs ... read more

Jose Mario M 

on BBB

a year ago

Over 45 days without being able to access my business account just for a simple phone number update.They don't provide any other way to access my funds or close the account to withdraw the funds.This has costed my business hundreds of dollars already and all they say every time I call is we will contact you in ***** hours and they never do. 

John N 

on BBB

a year ago

I have never got rejected from any banks application before. They received my personal information and rejected my application. I asked for rejection reasons and they said due to security reason they couldnt provide the reason. So they have my personal reason and driver license information while I filled out the application. What are they doing with my personal information? Is this a trick to collect personal information from the public? 

Laura S 

on BBB

a year ago

They started out great but over the last year things have gone quickly south. Terrible fraud department. Someone just hacked my account and purchased **** worth of stuff from a ***************** The transaction is still or ding and they said they could do nothing until it has posted and then I can submit a claim and it will take up 90 days to resolve. This isnt even legal with fraud. Its 10 days to investigate, immediate return of funds, and 45 days to resolve. This is the second time Ive had trouble with their fraud departm... read more

Josh T 

on BBB

a year ago

Horrible. I get my account approved, and go to make my first transfer in - then account on hold, and unable to take it off. They tied up my start up funds for a week already, and will prob be several more. AVOID if you want things to go smoothly. 

Mark N 

on BBB

a year ago

Bluevine needs to go out of business. They lie to you about most things and hold on to your money refusing to give it to you for weeks! And when you speak with them on the phone they could not be more rude or could care less about your situation. They only care about their situation.The national/regional banks need competition to keep things competitive for the average consumer but Bluevine's approach is not competition they are much worse than most banks!Call your congressperson and let them know of Bluevine's dirty deeds s... read more

Shandy B 

on BBB

a year ago

I've had a *********** business checking account for maybe 7 years. We changed from a sole proprietorship to an LLC partnership which included a new EIN, so I looked into new business banking options and saw BlueVine had good rating and paid high interests. I signed up.... Beware of a few things. First, I noticed they hold incoming transfers and deposits much longer than ***********. Meaning you do not get access to your funds for a while. Next, if you use the account for a hotel stay or car rental and then pay with another ... read more

JP D 

on BBB

a year ago

The customer service *****, they been holding my funds not for 30 days and the check was a certified bank check from Truist. The funds were from my other business account and they took them out 2 days after the check was deposited and it still showing pending.... say you're self time and the headache and deal with a real bank not a scam bank... I had to recall the funds canceled the check to get my money back. now it's been 31 days and it's still showing pending....... not a good bank to deal with and the customer service wi... read more