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BlueVine
- Financial Services
- Redwood City, CA
About this business
BlueVine provides working capital financing to small and medium-sized businesses, including cash advances on outstanding invoices and an online business line of credit.<br />
Location details
401 Warren St #300, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 5:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 5:00 a.m. to 5:00 p.m. | |
| Thu | 5:00 a.m. to 5:00 p.m. | |
| Fri | 5:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Like SOOOOOO many others here I'm closing my account due to inept customer service and absurd "security" measures that have kept me locked out of my account for nearly 2 months, despite giving them the requested information on multiple occasions. I was told today that ******* would "file a complaint" for me. I pointed out that there are over ********************************************* similar issues so it doesn't seem that filing the complaint does much to inform their business practices. I've transferred all of my funds f... read more
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team
Its now October 2023 ( I been waiting since April 2023 to get into my account they continue giving me the runaround telling me to upload my phone bill which I did numerous of times. I gave them my ssn /email /business info everything and **** still giving me the runaround I call every week I told bluevine I was going to close down my account Thay ask for my information to do so, (first red flag ??) yall can asked me for information to close my account, but not for me to see whats in my account ???? Why me the business Owener... read more
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team
I was banking with Bluevine for about a year and liked the ease of use. However, one day my account was locked, I was refused access to my money and they use words like suspicious activity and failure to meet review standards as the reason but would not pin point anything in particular that my company did wrong. This is an institution I would definitely stay away from. The customer service department will do nothing to help or provide answers. I believe they have somehow bought and paid for this A+ rating from the BBB as the... read more
Business response:
We appreciate you taking the time to share this review with us and apologize that your experience didn't meet your expectations.Like most banking services, our security rules and policies are of high standards meant to protect you and your account. Our underwriting team regularly reviews current customer accounts to ensure safety, and we might find it necessary to freeze or close an account due to suspicious activity.
I funded my account with **** from my retirement account. ****************** held my check from 9/14/23-9/25/23. I called them several times during the course of me waiting for them to release my funds and asked would it be a problem if I took a withdrawal as I have been seeing complaints on here and on Reddit. They assured me, No youll be fine. You dont have any restrictions on your account. I make a withdrawal today for $800 and boom they have locked my account asking for verification of how this withdrawal relates to my b... read more
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.If you feel we rectified the situation with this application status update, we'd greatly appreciate a revision of your review's star rating.Thank you,Bluevine Team
Do not believe the websites that say bluevine is the best for small businesses./. It is not. I attempted to deposit my first check on 9/9/23, the funds were not available in my account until 9/20/23. Then I tried to use their ACH to issue myself paycheck (2-3 day waiting period) and it said it would be in my personal account until 9/25/23. Immediately after I got that email, I received another email saying that my account was placed on hold. I had to provide reasons for my payments, and they required that I upload invoices f... read more
Business response:
We appreciate you taking the time to share this review with us and apologize that your experience didn't meet your expectations.Like most banking services, our security rules and policies are of high standards meant to protect you and your account. Our underwriting team regularly reviews current customer accounts to ensure safety, and we might find it necessary to freeze or close an account due to suspicious activity. Bluevine Team
I opened my account earlier this year. I deposited a school ***** to fund my business. After they verified the check I attempted to withdraw funds at an atm at which point they froze my account asking me to explains the reason for my withdrawal. Then they asked for verification of the origin of the ***** ***** which I provided. After accepting the documentation they unfroze my account before closing it seconds later and informing me the remainding balance of my account would be sent via check after 14 days with no explanatio... read more
Business response:
Hi *****,Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.If you feel we rectified the situation with this application status update, we'd greatly appreciate a revision of your review's star rating.Thank you,Bluevine Team
Opened a line of credit with Bluevine only to have them suspend it the week we needed funds--DO NOT USE THIS COMPANY--they lead you down the primrose path and then pull the rug out from underneath you!! It is a revocable line of credit which is problematic!!
***ZERO STARS***I really loved Bluevine until I got a new phone service provider and decided to change my phone number to avoid a lot of spam calls. If you don't have access to your old number , You're gonna be tough out of luck to access your account. Called customer service to update my number and they said it'd take 2-3 business days to be changed. Next day I get a bunch of emails telling my account has been paused/suspended (which means you can't use your card and nothing will be debited). I contacted them via email and ... read more
Business response:
Hi ********,We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations.We want to help. However, we're unable to locate your account with just your name. If you're still interested in assistance, please contact our support team ******************************************************** you, and we look forward to hearing from you.Bluevine Team
My encounter with BlueVine's Resolutions Manager, ***************************, was deeply disappointing. She consistently displayed a confrontational and aggressive attitude, interrupting our conversation and lacking professionalism.***** sent incorrect withdrawals to our bank for our business loan, one for 43k and one for approx $2557. It should only be $2557 a week as agreed to pay off our business line of credit. There was some confusion between her and my company's CFO, While the issue was partly resolved, her communicat... read more
Business response:
Hi ****,We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations.We want to help. However, we're unable to locate your account with just your name. If you're still interested in assistance, please contact our support team ******************************************************** you, and we look forward to hearing from you.Bluevine Team
Frequently asked questions about BlueVine
How is BlueVine rated?
BlueVine has a 2.9 star rating with 457 reviews.
When is BlueVine open?
BlueVine is closed now. It will open tomorrow at 9:00 a.m.
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