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BlueVine
- Financial Services
- Redwood City, CA
About this business
BlueVine provides working capital financing to small and medium-sized businesses, including cash advances on outstanding invoices and an online business line of credit.<br />
Location details
401 Warren St #300, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 5:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 5:00 a.m. to 5:00 p.m. | |
| Thu | 5:00 a.m. to 5:00 p.m. | |
| Fri | 5:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I recently started a business and established it as an LLC. I searched the internet for a high yield, business banking account. Forbes.com had Bluevine high on the list. I clicked the link to find out more and was taken to the website. I filled in everything to open the account. I was asked for more information on my business and Emailed it as requested. I get a congratulations. Your account is open. Click the link. I do so and transfers $100 from my personal bank account. The next morning, I use the mobile deposit feature a... read more
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team is working to resolve the issue and has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help.Thank you,Bluevine Team
I have had my account roughly 3 months and only started using it one week ago. Today I had 3 unauthorized transactions posted on my account. Nobody from blue vine notified me of suspicious charges. I only learned about it because I went to make a bill payment and there was a negative balance on my account. I called the company to report the fraudulent transactions and they proceed to tell me that I have to wait until the charges are posted on my account to dispute them! Are you serious?! My account was hacked- no fault of my... read more
Business response:
We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations.We want to help. However, we're unable to locate your account with just your name. If you're still interested in assistance, please contact our support team ******************************************************** you, and we look forward to hearing from you.Bluevine Team
I just started my business and open an account with this "Bank". Everything set for the first deposit and start payments to everybody and SURPRISE my account is On Hold because they decided the day before that they need a selfie with my license. Horrible customer service and no options just they say " I am sorry" Now I cannot pay anyone! Can you imagine how frustrating is that the first payment for your new business cannot be processed because they want a selfie!!
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team
Racial discrimination and pis poor customer service is what you will receive dealing with this bank. I applied and opened a business bank account and gave all the information that they asked for and told me I need to provide. Shortly after, I attempted to fund the account with a check I received only to be told they would need more information and if I did not provide said information in a short period of time the account would be closed. I tried to ask why and was given no response as to why they needed information not rele... read more
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations. Our team has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help. Thank you, Bluevine Team
This "bank" provides the worst customer service I have ever received from a financial institution and it isn't close. I was assigned an Account Manager that missed our virtual introduction meeting. I left him a voicemail and sent him a text while waiting in the meeting. That was two weeks ago and I still haven't heard from him.
Business response:
We appreciate you taking the time to share this review with **, and apologize that your experience didn't meet your expectations.We want to help. However, we're unable to locate your account with just your name. If you're still interested in assistance, please contact our support team ******************************************************** you, and we look forward to hearing from you.Bluevine Team
Less than one star. Closed our business account after 4 years of banking with them, not only gapping statements but causing ireepairable damage to home-buying opportunitues. Small business helpful this company is NOT. Refused to elaborate, and closed account without notice or reason to start with.
Business response:
We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations.We want to help. However, we're unable to locate your account with just your name. If you're still interested in assistance, please contact our support team ******************************************************** you, and we look forward to hearing from you.Bluevine Team
Beware: Account Freeze Woes with BlueVine ************* As a customer of **********************, I feel compelled to share my recent experience, which has left me deeply frustrated and concerned. My business account with a substantial balance of $100k has been inexplicably put on hold, rendering me unable to access any of my funds. Despite reaching out for assistance over the past three days, the issue remains unresolved.While I commend the efforts of the representative I've been in contact with, who has shown dedication in ... read more
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team is working to resolve the issue and has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help.Thank you,Bluevine Team
Bluevine has messed up my account on so many occasions never wanting to take responsibility on their mistakes. Sadly they have a one star as business owners . Some business owners have to except bad business decisions like opening a account with ****************** ** they have no choice. I think the owners should be more involved seeings that we provide a service to them
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team is working to resolve the issue and has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help.Thank you,Bluevine Team
Terrible bank! Really terrible Bank! Do yourself a favor and stay away. Go bank somewhere else.
Business response:
Thank you for taking the time to share your review with us. Bluevine provides simple, fast, and intuitive banking services and access to financing products for small businesses. We're very open to taking product feedbackthank you for providing yours! We'll work closely with our product managers to prioritize requests, including the ones you mentioned. If you're still interested in assistance, please contact our support team ******************************************************** you,Bluevine Team
Frequently asked questions about BlueVine
How is BlueVine rated?
BlueVine has a 2.8 star rating with 472 reviews.
When is BlueVine open?
BlueVine is closed now. It will open at 5:00 a.m.
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