BlueVine

Steve Y 

on BBB

a month ago

Been a customer for almost 3 years. Initial setup and experience with them was great. I recently re-up my draw and was ghosted for a week in review with no communication. Contacted customer service and was told everything was fine and it would proceed with that day's batch. Next day came, nothing happened and I contacted customer service again. This time they wanted to verify additional info which will take a day or 2. No biggie, sent it out, account in review. Next week came and called customer service again to check the st... read more

Craig B 

on BBB

4 months ago

Well I had a terrible experience with this bank on 3rd November they asked me to submit the documents which I did and once that was ***e i did a transfer to my external account which got cancelled and my account got on hold which contained $9083.37 balance and i was asked to submit my id proof which i did and i was told that review will be *** in 2 days to my surprise i had to call them every day to ask about the status of my account and everyone including their supervisors were telling me it will take 2 business days and wi... read more

Ruth Z 

on BBB

4 months ago

I moved and it has been weeks of me sending in photo identification and them refusing it. Six weeks of emails and phone calls but I am still locked out. The exact photo they rejected I have sent with no issues to other accounts with *****, ****************, and ***********. Not a single issue. This is the worst customer service and worst bank I have ever experienced. Do not use them. 

Kevin A 

on BBB

5 months ago

A joke of a business. Cannot view the details of checks that have been withdrawn from your account, a fundamental feature. I have called multiple times to get this resolved, and every time they tell me it will be resolved in 1-2 days, and nothing is ever resolved. 

Robert H 

on BBB

5 months ago

Bluevine is AWFUL. It took me three weeks of trying to get them to close one business account so I could open another one (with new EIN). Every agent I spoke with told me a different way Bluevine could handle this, and NONE of them were correct....thus the 3 weeks ticking away. Today I closed my old account through an "agent" and couldn't hang up fast enough. I have moved to NOVO. I will never use Bluevine again, nor will I ever recommend them to anyone. ****** customer service - they have no idea what they're doing. Yes, th... read more

Mark H 

on BBB

5 months ago

Bluevine charges ***** interest rates. Small businesses beware of 28% plus on small business loans 

michael l 

on BBB

5 months ago

Terrible account verification team. very poor communication. In my opinion unethical behavior. Whats legal (terms and conditions) and whats ethical is in my opinion what this company lacks. Callous disregard for small businesses and just shameful behavior in my opinion.stay away read other reviews. They probably dont have a ****** page because their reviews are so bad. 

Paul A 

on BBB

5 months ago

Stay away from Bluevine. I have a business checking account with ****************** after depositing numerous checks with them there was a mishap with the check issuer that was cleared up immediately and my account balance was restored to a positive balance of $31k. I then received email instructions from Bluevine to submit information some information by September 28th 2024 but I received the email on October 1st. I quickly followed up with the request submitted the information and was asked to submit additional information... read more

Sway W 

on BBB

6 months ago

The most horrible institution I've dealt with, and I'm very disappointed and dissatisfied. I had issues cashing a check, depositing a check, and dealing with customer service, and this is despite my positive history with them. I am slow to leave negative comments on any company, because I have grace for mistakes, but THIS is inexcusable, because it has happened several times. Do not use this as a mobile business banking account. Go to your bank in your area that you currently have accounts.