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BlueVine
- Financial Services
- Redwood City, CA
About this business
BlueVine provides working capital financing to small and medium-sized businesses, including cash advances on outstanding invoices and an online business line of credit.<br />
Location details
401 Warren St #300, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 5:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 5:00 a.m. to 5:00 p.m. | |
| Thu | 5:00 a.m. to 5:00 p.m. | |
| Fri | 5:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Everything is easy until you try to deposit a check. I tried a million different ways to deposit a $3600 check to them, and the only notification i would get (five minutes later each time) was that it failed. FAILED WHAT? I called the help desk numerous times. I tried the chat help. All anyone could say is that is what it said. I kept asking them to transfer me to a tech person or to ask someone where in the app code it was failing. They were unhelpful and not smart and not one person would contact anyone who could say "here... read more
Business response:
Hello *******, Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team is working to resolve the issue and has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help.Thank you,Bluevine Team
Hello Everyone,Thank you for taking out your invaluable time and I greatly appreciate you sharing your horrible experiences, and have saved time and more importantly, AVOID the STRESS that I will certainly will have if I use Bluevine,Inc., I worked very hard to recover from a 2 year disability/chronic diagnose of being the 17th person in the world to have this diagnose and no cure. Thank god I don't have COVID, and I am on the merry-go-round that I am on. The doctor's are against the vaccines since 4/2022, I had a Head-to-To... read more
Business response:
Hello Duped, We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations.Bluevine takes protecting the privacy of your personal information very seriously. We have put strict policies into place to ensure that the privacy of your personal information is protected while still enabling you to make use of the website or the services provided by Bluevine. We want to help. However, we're unable to locate your account with just your name. If you're still interest... read more
I'm an incredibly small business owner and was looking for a bank that would give me easy access to my funds as I was working with vendors such as universities who only pay through check. Not only have they held my for funds 6 days but on the day they said my funds would be released they weren't available 1st thing in the morning, I have to wait a 12 hour window before I can access my funds on the day they said it would be available, Like I said being a new small business owner this has been detrimental as I haven't been abl... read more
Business response:
Hi *******,Thank you for taking the time to share your review with us. Bluevine provides simple, fast, and intuitive banking services and access to financing products for small businesses. We're very open to taking product feedbackthank you for providing yours! We'll work closely with our product managers to prioritize requests, including the ones you mentioned. If you're still interested in assistance, please contact our support team https://www.bluevine.com/contact-us/.Thank you,Bluevine Team
Overall BlueVine receives blanks from me in star department! The same day funds I sent from my bank account to my BlueVine Business Checking cleared , became subject to someone unlawfully using for online purchases. Ninety day investigation ruling according to BlueVine, however upon arrival of ninety day deadline a BlueVine customer service representative gave me misleading information to call back thirty days from day( which would now be November 22,2022) and was assuredby representativeit wasn't my deadline to receive my f... read more
Business response:
Hello *******, Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team is working to resolve the issue and has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help.Thank you,Bluevine Team
I tried to apply for their business checking account for my LLC, however I was unable to submit the ** state driver's license front and back pictures because their auto submit app was so bad it wouldn't let me take any pictures! Then I attempted 4 times to submit the driver's license pictures manually, I took perfect pictures that was ******* clear, and any APE could verify my identity! These incompetent people could not their system first told me the background is too busy, then I retook pictures on a solid black background... read more
They closed my account without explanation and stole all the money in it
Business response:
Hi *****,We appreciate you taking the time to share this review with us and apologize that your experience didn't meet your expectations.Like most banking services, our security rules and policies are of high standards meant to protect you and your account. Our underwriting team regularly reviews current customer accounts to ensure safety, and we might find it necessary to freeze or close an account due to suspicious activity. Thank you,Bluevine Team
They will close your account without any notice and reasoning as to why they closed the account. They state they do reviews of accounts and then state they had to close the account do to some sort of verification but cannot provide any further details. They closed the account as I believe I didnt meet there minimum transactions. My account was open since March of ********************************************** your business account with be closed without any notice.l or reasoning. ************* local.
They do not deserve any stars! Terrible customer service. I was approved for a checking account and two weeks later they suspended my account for missing application documents. Trying to reach anyone who can make a decision to solve an issue is impossible. I have since closed the account and gone with a conventional bank. STAY AWAY.
Business response:
Hello *******, We appreciate you taking the time to share this review with us and apologize that your experience didn't meet your expectations.Like most banking services, our security rules and policies are of high standards meant to protect you and your account. Our underwriting team regularly reviews current customer accounts to ensure safety, and we might find it necessary to freeze or close an account due to suspicious activity. Bluevine Team
A line of credit with this lender will cause you more grief than benefit, over time. Granting electronic access to your bank account/s is mandatory, so they can and will view all your transactions 24/7. If they see that your bank balance is low, they will suspend your line of credit without notice or providing a reason, regardless of flawless payment history and no NSFs on any of our accounts. I am not sure what reason a business would use a high-interest line of credit for other than when your cash is tight (about 20% annua... read more
Frequently asked questions about BlueVine
How is BlueVine rated?
BlueVine has a 2.8 star rating with 472 reviews.
When is BlueVine open?
BlueVine is closed now. It will open tomorrow at 5:00 a.m.
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