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BlueVine provides working capital financing to small and medium-sized businesses, including cash advances on outstanding invoices and an online business line of credit.<br />
401 Warren St #300, Redwood City, CA, 94063, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 5:00 a.m. to 5:00 p.m. | |
Tue | 5:00 a.m. to 5:00 p.m. | |
Wed | 5:00 a.m. to 5:00 p.m. | |
Thu | 5:00 a.m. to 5:00 p.m. | |
Fri | 5:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Had my account put on hold out of the blue and all funds frozen. This paralyzed my business and have been forced to open up an account with a reputable bank instead in order to keep my business running. At this point it has been 5 months, ever single call the rep answering the call cannot provide any reason and can only advise that the backend team will review and get back to us This never happens! Next time you call, you get the exact same answer.I have called in about 8 times now and no changes and no feedback. Same for em... read more
Like others here, everything seemed fine when the account first opened and got funded, but when I began making large payments to contractors they put a hold on my account, froze my funds, and cancelled outgoing payments. I called and was given no reason for the freeze, but more importantly, no course of action to resolve it. I was just told the issue would be escalated to their backend team and I would receive an email with next steps. Three days passed with no email so I called back and was told the same thing - it would be... read more
Business response:
Hello ****, Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,BlueVine Team
My negative review of Bluevine is the same as others I have read here. Bottom line - do NOT do business with this company! After having a business account with Bluevine for over a year, the bank requested our company's legal docs. I submitted our Articles of Incorporation the day I received the email requesting the document and they began a 'review' process while putting our account on hold. At this point we could no longer pay our vendors or for materials to continue business. The following day, Bluevine requested additiona... read more
Business response:
We appreciate you taking the time to share this review with us and apologize that your experience didn't meet your expectations.Like most banking services, our security rules and policies are of high standards meant to protect you and your account. Our underwriting team regularly reviews current customer accounts to ensure safety, and we might find it necessary to freeze or close an account due to suspicious activity. BlueVine Team
I went to an *** in February of 2022 to withdraw $300 however the *** stated there was a dispensing error and did not dispense my cash I called to file a dispute, was advised to wait and see if it has posted, the next day it did, I called back and filled my dispute, here it is May 11th and I have not heard anything back yet this is so ridiculous. I have another dispute where my card was stolen and used and that was $353 on March 4th Im out of $656 and I have not had an update no call back, I have a small business that money ... read more
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team is working to resolve the issue and has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help.Thank you,BlueVine Team
Do NOT do business with this company. Quite simply, you sign their agreement and then they renege/change the rules. You clearly need their financial help and they won't give it, no matter their inferred "promises."My follow-on assigned financial advisor, ***********************, has been especially rude and not at all helpful.
Wish I could give ZERO stars. I did lots of research and found BlueVine to be recommended and opened a business account a couple weeks ago. We have a 30 year old Corp that we wanted to bring current with an online bank account since our long held account was a bit old fashioned. Everything was going well, we were approved, we deposited about 20 checks. Sure they were on a 6 day hold since it's a new account, no problem, expected this. One check went through over the weekend and then BOOM, account is shut down. No notice, no ... read more
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team is working to resolve the issue and has contacted you directly. We appreciate your patience as we work diligently to resolve this case. If you need additional assistance, please respond to our latest communications. We're happy to help.Thank you,BlueVine Team
I initially chose Bluevine because they offered the most competitive interest rate on business checking accounts, at 1% or so. That lasted for about 12 months for me, when Bluevine made the decision to hitch their wagon to a different bank and forcing all customers to new accounts. I was expecting everything to change after that and it sure did - since then, interest income is essentially eliminated unless you have a certain income and/or spend a certain amount on your debit card, essentially creating income for Bluevine so ... read more
Business response:
We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations.We want to help. However, we're unable to locate your account with just your name. If you're still interested in assistance, please contact our support team https://www.bluevine.com/contact-us/.Thank you, and we look forward to hearing from you.BlueVine Team
I had been a BlueVine customer for over a year, using them to receive rental property income (and pay vendors). I went to deposit a check yesterday and it kept getting returned. Out of nowhere, they randomly shut down my account without any warning or explanation as to why they shut down my account. I called them and spoke to a representative who put me on hold and just came back and told me "I cannot provide any additional information at this time. We've shut down your account and mailed you a check." I just can't believe t... read more
Business response:
We appreciate you taking the time to share this review with us and apologize that your experience didn't meet your expectations.Like most banking services, our security rules and policies are of high standards meant to protect you and your account. Our underwriting team regularly reviews current customer accounts to ensure safety, and we might find it necessary to freeze or close an account due to suspicious activity.
Never had such a bad online business experience.During the registration process, their online system was unable to "read" my driver's license. After trying numerous ways, both manually and through their automated option, I spoke to customer service to find out about alternate ways to submit my **. The gentleman tells me that other than scanning my ** through their system there is no option possible, and without that ** there is no way to open the account. They will not allow me to use a passport or send a photo of the ** to ... read more
Business response:
Thank you for taking the time to share your review with us. BlueVine provides simple, fast, and intuitive banking services and access to financing products for small businesses. I apologize for any frustration the application process uploading your driver license may cause. We're very open to taking product feedback and thank you for providing yours! We'll work closely with our product managers to prioritize requests, including the ones you mentioned. If you're still interested in assistance, please contact our support teamh... read more
BlueVine has a 2.8 star rating with 472 reviews.
BlueVine is closed now. It will open tomorrow at 5:00 a.m.
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