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BlueVine
- Financial Services
- Redwood City, CA
About this business
Location details
401 Warren St #300, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 5:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 5:00 a.m. to 5:00 p.m. | |
| Thu | 5:00 a.m. to 5:00 p.m. | |
| Fri | 5:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
They closed my account and kept all the money I had in it. Even after I provided all the documents I could. I verified My identity in every way. Still they closed my account and took all of my money ************** What ever you do do not use this bank.
Business response:
We appreciate you taking the time to share this review with us and apologize that your experience didn't meet your expectations.Like most banking services, our security rules and policies are of high standards meant to protect you and your account. Our underwriting team regularly reviews current customer accounts to ensure safety, and we might find it necessary to freeze or close an account due to suspicious activity. Thank you,BlueVine Team
Terrible communication. You would think that after losing $5300 of my money bluevine would do more than send me an email saying we dont know whats going on
Business response:
Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations. Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help. If you feel we rectified the situation with this application status update, we'd greatly appreciate a revision of your review's star rating. Thank you, BlueVine Team
This company is absolutely horrible. They closed my account for no reason whatsoever, and kept my money that was left in the account. This happened in April, and it is now July and I have not received my money that was left in the account.
Business response:
We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations.We want to help. However, we're unable to locate your account with the name and email address provided. If you're still interested in assistance, please contact our support team ********************************************************************************.Thank you, and we look forward to hearing from you.BlueVine Team"
If I could give them 0 stars I would. This company lacks integrity and their communication is pretty much non existent. I applied for a *** loan in April and was *** approved and signed my documents May 7 2021. After seeing they had 10 days to disburse the funds I called on May 17 to find out if there were any issues. They told me they were behind in processing and my funds would be disbursed. I must have called them 20 times over a month and a half. I then received an email with the following message: *****, Thank you for r... read more
Business response:
We appreciate you taking the time to share this review with us, and apologize that your experience didnt meet your expectations. While we regret you have had anything but a positive experience with **********************, please be assured ********************** is committed to conduct business with the highest level of integrity. ********************** ensures it is in compliance with all applicable laws and regulations while supporting the clients business needs and its own.Were required to re-evaluate any information on f... read more
Having closed our business checking account with Chase Bank, we opened a BlueVine checking account for our small business. BlueVine rejected the cashier's check from Chase with our funds and did nothing to remedy the situation. We tried getting Chase and BlueVine on a call together to verify the check. The BlueVine representative said that would take care of it. It did not. We received a follow up email saying that they still would not verify the cashier's check from Chase. We then decided to close our BlueVine account since... read more
Business response:
We appreciate you taking the time to share this review with us, and apologize that your experience didn't meet your expectations. We want to help. However, we're unable to locate your account with just your name. If you're still interested in assistance, please contact our support team ************************************* Thank you, and we look forward to hearing from you. BlueVine Team
***** is THE BEST. I was reapplying for a PPP loan and had difficulty finding my original application from last year. I sent an email and was surprised to receive a very quick response. Since then Angie has been helping me to resolve the issue. I am a happy :) and satisfied customer. Thank you BlueVine for ***** and your service.
I am not sure how this company has such a high ranking, their ranking should be 0. As a matter of fact they should be out of business. I have opened an account with them and they didn't have problem receiving my money, but once I was about to send 80K outgoing transfer they blocked me and kept me blocked for 10 days. I have lost more than 30k in those 10 days thanks to them. They arbitrary accept only utility bill for the address verification - and if you don't have you won't be able to lift your wire transfer limit. They di... read more
I opened a business checking account with BlueVine in December 2020. I attempted to make a payment to a company overseas. Prior to doing so, I notified them of the transaction, so that it wasn't declined as potentially fraudulent activity. The customer service rep assured me at the time that this particular transactions as well as future transactions with this particular company could be processed without incident. Well, that is not the case. I have not been able to make a transaction as promised--it keeps getting declined. ... read more
I submitted a PPP application for my other small business as well as the 2nd draw PPP and BlueVine declined them both saying they couldn’t identify me!! How can’t you identify a customer you gave a PPP loan to just last June 2020?? When other small business owners applied to BlueVine they all got rejected less than 3 days with all the same mess of can’t identify or discrepancy. When you call they never answer and have to wait for a call back from someone working from home and not knowing any information to give but passing t... read more
Frequently asked questions about BlueVine
How is BlueVine rated?
BlueVine has a 2.8 star rating with 479 reviews.
When is BlueVine open?
BlueVine is closed now. It will open at 9:00 a.m.
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