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BlueVine
- Financial Services
- Redwood City, CA
About this business
BlueVine provides working capital financing to small and medium-sized businesses, including cash advances on outstanding invoices and an online business line of credit.<br />
Location details
401 Warren St #300, Redwood City, CA, 94063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 5:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 5:00 a.m. to 5:00 p.m. | |
| Thu | 5:00 a.m. to 5:00 p.m. | |
| Fri | 5:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Company is a SCAM! DO NOT DO BUSINESS WITH THEM! I should have checked the BBB rating PRIOR to doing business with this company! As an independent contractor I know when reviews are PAID! The 4 star ratings are PAID! Especially when it's a long drawn out story about how great service was and provides too much detail! I opened a business bank account with this company November 15-17th and was approved! A business debit card was sent to me and everything! Haven't even used the debit card and waited 3 weeks to activate the card... read more
Business response:
We appreciate you taking the time to share this review with us and apologize that your experience didn't meet your expectations. Like most banking services, our security rules and policies are of high standards to promote safety and soundness, and as a result, some businesses may be excluded. If you have any additional questions—please reach out to us at ***** ********or *********************We're happy to help. BlueVine Team
I received checks meant for my company from Blue Vine that I never ordered (I never set up an account with Blue Vine and haven't ever heard of them before I got the package). I called and could never get anyone to pick up. I haven't done any business with this company and am concerned they are a ****, yet no one ever answers the phone.
Business response:
We appreciate you taking the time to share this review with us. Like most banking services, our security rules and policies are of high standards to promote safety and soundness. To resolve any concerns, we'll need to speak to you over the phone. Please call us at ***** ********, submit a support ticket with your phone number included to ********************, or send us a private message on our verified ******* or ******** page with your contact information. If you reach out to us on social media, please reference this BBB R... read more
After reading a favorable article regarding their business checking account, I opened one October 28 online and received a confirmation email stating it would take 2-3 business days to finalize the account. After crickets for 2 weeks, I emailed their support staff. Still nothing. It has now been over one month and nobody has returned my emails. My account is still "in process". When I call their customer service number, I have spent well over an hour on hold on multiple days, with no message indicating just when a human may ... read more
Business response:
Just for kicks, I have decided to stay on hold today while I do other things. I’m at the 1:24 mark with no human or digital communication suggesting how much longer I can expect to wait.
Horrible customer service!!! These clowns can’t tell their anus from their mouths. I applied and am going on 41 days with no response of my application status. I had to upload the same document 11 times for these idiots.
Business response:
We appreciate you sharing your experience with us. We're happy to look into your application to see if there's any action needed. Unfortunately, we can't identify you in our system with the name you've left in this rating. If you're interested in us looking into your application further, please reach out to our support team directly at ***** ******** ** ********************. Our team takes customer service seriously, and we're here to help. BlueVine Team
Terrible customer service. When I use their bill pay to pay vendors/suppliers for our business, the checks are sent WITHOUT any indication of our company or whom the payment is from. I'm receiving past due notices from these suppliers. When we inform them we paid using Bluevine, they ask for a copy of the check. After waiting on hold for 45+ minutes, the uninformed Bluevine rep cannot provide copies! Ridiculous!!!
Business response:
We appreciate you taking the time to share this review with us. We take customer service seriously and want to apologize for the less than ideal experience you've had with our team. We've addressed your request and sent you confirmation. If you have any additional questions, please reply to our email or reach out directly at banking.********************. We're here to help. BlueVine Team
If you are looking for a line of credit. Do not use Bluevine. They shut our line of credit off with no notification. All they could tell me was of uncertain market conditions. The line of credit was supposed to be in place for 12months they shut it off in 4 months. They only way we knew it was shutoff was when we tried to make a draw “uncertain market conditions your account is locked”. I tried to contact them for months with no response until the final payment was do. I put a hold on that payment then I get answers weird ho... read more
Business response:
Thank you for taking the time to share your experience with us. We understand this may be a challenging period for your business during these unprecedented economic times. We'll continue to monitor the situation and re-evaluate our decisions where appropriate. All the while, we want to support the SMB community with educational content on how to minimize potential business impact and discuss your particular account status. For more details, please reach out at ***** ******** ** *********************
BlueVine Capital, Inc told a third party agency my company was a fraud. BlueVine never contacted me about my company information and also they never contacted my bank to see if my information was fraudulent. I'm a Retired Army Officer with a Top Secret Clearance. My company is a Service Disabled Owned Small Business and I have several Federal Contracts. BlueVine Capital Slander my name without during there due diligence.
Business response:
Thank you for writing about your experience with BlueVine, and we sincerely apologize that the experience didn't meet expectations. We take customer service seriously and want to apologize again for the less than ideal experience you've had with our team. One of our representatives has tried reaching out to you via phone and have addressed the miscommunication issues with the partner assisting you. If you have any questions, you may call us directly at ***** ********. BlueVine Team
Applied for PPP through them. Had no progress after a week, but got in contact with them and they were very kind and got it pushed through in under an hour. Thank you.
I went through BlueVine to apply for my PPP loan. I was approved by the SBA and sent loan documents to sign on the 20th of July. 7 DAYS had passed before I had to call them and check up on the application. I was told by a gentlemen that everything was fine and that I just had to wait for the "Disbursement Email". I decided to wait another 3 days and called back. I was greeted by an amazing gentleman who helped me cut through the red tape and find out why my loan wasnt disbursed. He found out that when I signed my loan docs, ... read more
Business response:
Thank you for sharing your thoughts with BlueVine and for choosing us as your PPP administrator. During these tough times, we aim to help as many small businesses as possible, and providing quality customer service is our top priority. We want to apologize for the funding delays. Please know that we’ve worked diligently to correct the issues that took place. We’ve been in contact with you to provide updates regarding your application status and additionally, you can check your status via your dashboard here: ****************... read more
Frequently asked questions about BlueVine
How is BlueVine rated?
BlueVine has a 2.9 star rating with 457 reviews.
When is BlueVine open?
BlueVine is closed now. It will open tomorrow at 5:00 a.m.
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