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1 Pennsylvania Plaza 49th floor, 31st Floor, New York, NY, 10119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | Closed | |
| Sun | Closed |
I applied with them for my second PPP on 1/13/2021. Horrible experience. I finally got movement on my application after over a month and then I received a denied email, even though I have a Etran number with SBA. The reason is Improper guarantor identity authentication. I can't get submitted to the sba with another lender because it keeps coming back as another lender already submitted. There is no way to contact Biz2credit on the phone and no one responds to the MANY emails I have sent. Very unprofessional company. I might ... read more
Business response:
Hi ******, we are sorry to hear about your troubles. We understand that these are troubling times for small businesses, so we hope to resolve this issue as soon as possible. Relationships with our clients are of paramount importance to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Please direct any further complaints to **********************, so we can best assist you and your business going forward.
Hi, my experience with Biz2credit has been awful so far. From the never ending email, phone calls or even the texts I’ve sent out. Every time I upload something they always come back with more. Before I end each phone call, I ask, do you have everything you need. Obviously not because I’m back in the same spot I was 2 weeks ago. Be careful with them. *********
Business response:
Hi *********, we are sorry to hear about your troubles. We pride ourselves on our client relationships and communication, so we hope to resolve this issue as soon as possible. Please contact us directly at ******************************** with any further issues so we can best assist you going forward.
I’m now about to file an sba complaint! i don’t want to play games with them anymore! they ****!!! at this point i just want my etrans released!! most lenders do their verification before sending to the sba they do it after. they keep asking for the same documents!! why should they be able to hold our etrans! you don’t wanna give out funds fine! let me apply somewhere else
Business response:
Hi ******, we are sorry to hear about your troubles. In order to best assist with your issue, please contact us directly at **********************. Our customer service team will be happy to work out any further issues to have your funds deposited and approved.
I’ve had an absolutely HORRIBLE EXPERIENCE with this company! I’ve been in the “submitted to SBA” queue since FEBRUARY 6TH. After logging on to CAWEB, I noticed that there’s an E-Tran number just sitting there waiting on them to fully execute my application, but they instead have minimal communication while you sit in limbo! They hardly ever respond to emails and when they do, it’s a robot. These people are literally holding my E-Tran hostage! I’ve emailed several times asking them to send me the correct info (they sent the ... read more
Business response:
Hi ********, we are sorry to hear about your troubles. It’s unfortunate to hear about your frustrations with Biz2Credit, as the relationships we have with our clients are of paramount importance to us. We understand that these are troubling times for small businesses, so we hope to resolve this issue as soon as possible. Please direct any further issues to **********************, so we can best assist you and your business going forward.
***** ********/ BIZ2CREDIT - VERY DISAPOINTING AND DRAINING! AM WIRITTING THIS ON BEHALF OF MY EMPLOYER ( with permission) AM THE ACCOUNTANT, we started this application process in JANUARY with them but they don't care if you are dying or your business shuts down, we are almost getting evicted, this company is at a stand still my employer is in quarantine and receiving threats from contractors that are OWED , all we get from BIZ2credit is that this file is in accounting and we should be funded anytime, ITS BEEN 10 BUSINESS D... read more
Business response:
Hi ******, we are sorry to hear about your troubles. It’s unfortunate to hear about your frustrations with Biz2Credit, as the relationships we have with our clients are of paramount importance to us. We understand that these are troubling times for small businesses, so we hope to resolve this issue as soon as possible. Please direct any further issues to **********************, so we can best assist you and your business going forward.
Biz2credit needs to get it together. They are causing many issues for businesses by securing etran numbers, and pausing the loan process, especially with the deadline looming. My loan has been approved and the contract signed for 2 weeks. Everytime I email to ask when it will be funded they respond with a automated response saying 10-12 days. It has now been over that, and my ppp is currently still sitting waiting on the final step of being funded. I would definitely suggest a different company to insure you are funded by th... read more
Business response:
Hi *******, we are sorry to hear about your troubles. We understand that these are troubling times for small businesses, so we hope to resolve this issue as soon as possible. Relationships with our clients are of paramount importance to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Please direct any further complaints to **********************, so we can best assist you and your business going forward.
No contact on ppp loan signed paperwork on the 9th , havent heard a work
Business response:
Hi ******* we are sorry to hear about your troubles. We pride ourselves on our client communication, so we hope to resolve this issue as soon as possible. Please direct any further issues to ********************************* so we can best assist you and your business going forward.
Biz2Credit has a dishonest loan system. The SBA requires lenders to review and verify all information before sending the information to the SBA. Biz2credit submits applications to SBA right away just to get an ETRAN number before actually seeing if the app has been accepted by the SBA. In that case they will send denials but showing the sba has reserved the money for me! No one answers, no one responds to emails! With such a faulty practice it makes my application complicated to be accepted by another lender because it shows... read more
Business response:
Hi ******* we are sorry to hear about your loan troubles. Relationships with our clients are of paramount importance to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Please direct any further complaints to ********************************* so we can best assist you and your business going forward.
Biz2Credit is extremely frustrating. I was told I was approved for my loan, but that more information is needed. It is impossible to reach anyone, and I am unsure what information it is they still need. Then I got a message that they are waiting for me to sign a docusign document that has not been sent to me. When I emailed them to inquire about the form, responding as they ask you to when inquiring about said form, let's just say the response I got was less than helpful and in no way addressed the issue of my signature. I a... read more
Business response:
Hi ****, we are sorry to hear about your troubles. We understand that these are troubling times for small businesses, so we hope to resolve this issue as soon as possible. Relationships with our clients are of paramount importance to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Please direct any further complaints to **********************, so we can best assist you and your business going forward.
Biz2Credit has a 4.4 star rating with 3,562 reviews.
Biz2Credit is open now. It will close tomorrow at 12:00 a.m.
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