This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Biz2Credit
- Finance
- New York, NY
About this business
Since its founding in 2007, Biz2Credit's one goal has been: Make finance better. For everyone. FOR SMALL BUSINESSES, our mission is to provide the best lending options for each and every project or capital need, with technology that makes finance easy to understand and easy to access. To date, we've arranged over 2B in funding -- and we're still growing. FOR BANK PARTNERS, our proprietary platform matches small businesses to the best sources of capital for their needs based on each company's unique profile. Completed in just... read more
Location details
1 Pennsylvania Plaza 49th floor, 31st Floor, New York, NY, 10119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | Closed | |
| Sun | Closed |
Horrible Customer service/ lending practices. Biz2credit has had my application hostage for PPP for almost 3 months... the only way to get an actual person to email you is to voice your experience on these review boards. So here was my experience: Applied 1/22/21- crickets for 60+ days. I emailed/ called multiple times a week. It wasn’t until I started leaving reviews that they reached out to me to resolve the issues. Specialist reached out on 3/29/21 to help. Seemed like all they wanted was for me to change my 1 start revie... read more
Business response:
Hi *****, we are sorry to hear about your troubles. Its unfortunate to hear about your frustrations with Biz2Credit, as the relationships we have with our clients are of paramount importance to us. Biz2Credit was proud to be a part of the *** which was essential to small businesses during this difficult time. The *** loans had certain requirements that were necessary to adhere to in order to successfully fund an application. In some cases, depending on the business and information supplied, those documents may have taken lon... read more
Case ID #********* I got my 1st PPP with biz2credit. It wasn't the quickest process as funding took about a month and I had to send hundreds of emails to move the process along. I knew better than to apply for my second round with them but they kept sending emails which made the process seem much more efficient being that they already had my information. Well my loan went from showing as active in CAWEB/ SBA systems to fully cancelled 1 week after applying for NO REASON at all. Of course, I can't get a response from anyone a... read more
If I could give Biz2Credif 0 Stars I would because they do not even deserve 1 star!!!!! I literally got approved for my PPP loan on February 22nd and here I am still waiting on my funds. I was told from someone by the name of David S****** from the funding support team on March 12th I had to upload new banking information because they couldn’t transfer the funds into the bank I’ve originally provided so I did that literally ASAP!!! I’ve been emailing him multiple times to let him know I have updated my information and asked ... read more
Business response:
Hi *******, we are sorry to hear about your negative experience with Biz2Credit. We understand that these are troubling times for small businesses, so we hope to resolve this issue as soon as possible. Relationships with our clients are of paramount importance to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Please direct any further complaints to ********************************* so we can best assist you and your business going forward.
Process was not smooth.I have left multiple emails and they have not been answered absolutely no reply and it’s a nightmare.
Business response:
Hi ******* we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to ********************************* so we can best assist you and your business going forward
My experience has been awful! My emails that I have sent are not replied to or it takes a week or more for them to reply. I applied for the PPP Loan on 2/24 and I'm still stuck on More Info Needed. I have added everything they have asked me to add and it's still on more info needed. I understand they are extremely busy but if there's something missing on my account it would be nice to know what it is so I can fix it! Just wish someone would tell me what's missing. I really feel like they are wasting my time!
Business response:
Hi *****, we are sorry to hear about your troubles. We understand that these are troubling times for small businesses, so we hope to resolve this issue as soon as possible. Relationships with our clients are of paramount importance to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Please direct any further complaints to ********************************* so we can best assist you and your business going forward.
Biz2Credit is falsely reporting funding to the SBA, if a application is withdrawn they still report funded to the SBA. You’re not helping small business you’re hurting them. Your contact information is not current & your emails are automatically generated.
Business response:
Hi *********, we are sorry to hear about your troubles. We understand that these are troubling times for small businesses, so we hope to resolve this issue as soon as possible. Relationships with our clients are of paramount importance to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Please direct any further complaints to ********************************* so we can best assist you and your business going forward.
I applied for a PPP loan with Biz2credit on suggestion of *******. At first things were going smooth it seemed like. They said we got the approval with SBA and then contact stopped. Last contact is March 22. There is no response to emails and the only phone number will not be answered. Since I have a SBA loan approval number, I cant apply anywhere else. I can't understand why they couldn't just finish what was started or withdraw my application from SBA so I can apply with another lender. It seems I'm not the only one this h... read more
Business response:
Hi *****, we are sorry to hear about your troubles. Its unfortunate to hear about your frustrations with Biz2Credit, as the relationships we have with our clients are of paramount importance to us. Biz2Credit was proud to be a part of the *** which was essential to small businesses during this difficult time. The *** loans had certain requirements that were necessary to adhere to in order to successfully fund an application. In some cases, depending on the business and information supplied, those documents may have taken lon... read more
Unfortunately my application is stuck with nowhere to go it seems. I applied once the new PPP guidelines were set from the government for sole proprietors, have an E-tran # from the SBA and a current active-undisbursed loan. I've reached out politely several times as well as firmly to several different people from doing research on who to reach out to. Unfortunately there hasn't been a response and I'm unsure what to do. I'm a small business that's been in the Wedding industry for over 7 years with easily verifiable informat... read more
Business response:
Hi *******, we are sorry to hear about your troubles. Its unfortunate to hear about your frustrations with Biz2Credit, as the relationships we have with our clients are of paramount importance to us. Biz2Credit was proud to be a part of the *** which was essential to small businesses during this difficult time. The *** loans had certain requirements that were necessary to adhere to in order to successfully fund an application. In some cases, depending on the business and information supplied, those documents may have taken l... read more
Poor customer service. I have emailed several times regarding a certain file, and never get a response. Cannot call them as there is no phone number on their website.
Business response:
Hi ******, we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please contact us directly at ******************************** with any further issues so we can best assist you going forward.
Frequently asked questions about Biz2Credit
How is Biz2Credit rated?
Biz2Credit has a 4.4 star rating with 3,553 reviews.
When is Biz2Credit open?
Biz2Credit is closed now. It will open on Monday at 12:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com