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Bitdefender LLC
- Medical Supplies
- Fort Lauderdale, FL
About this business
Location details
6301 NW 5th Way Ste 4300, Ste 4300, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT INSTALL ON YOUR PHONE! IT WILL LOCK YOU OUT OF EVERYTHING!!! IT WOULDN'T EVEN LET ME ACCESS MY PHONE SETTINGS! HORRIBLE EXPERIENCE!!!
They charge an additional fee for password management unlike other security services. It is nearly impossible to even find how to cancel your auto-update. Then they tell you it can take months to get a refund. HOW? you got my money instantly. RUN from this scammy comp[any!
They charged my Paypal without sending me notifications of renewal. I called and canceled my service on the phone the same day and also went on the website. I sent an email requesting a refund. They sent a letter saying they only give me $35.00 partial refund and I could keep Antivirus Plus for one year. This is unacceptable and I canceled them on Paypal and also reached out to Paypal for reimburstment.
They charged my Paypal without sending me notifications of renewal. I called and canceled my service on the phone the same day and also went on the website. I sent an email requesting a refund. They sent a letter saying they only give me $35.00 partial refund and I could keep Antivirus Plus for one year. This is unacceptable and I canceled them on Paypal and also reached out to Paypal for reimburstment. The matter has already been resolved and the requested refund processed.The proposed $35 partial refund was by no means int... read more
subscription was charged a week before 1 year expired. When i cancelled, they only refunded 50 percent to try and keep you. service was worst and better products to protect your computer.
Continued to charge me 2 years after a canceled subscription. Then when I contact them to receive a refund they want me to provide additional financially sensitive details instead of working with me to find an amicable solution for both parties. 1/10 terrible customer service for a scummy company.
This company does not even deserve 1 star. I have my monthly subscription set up to for automatic withdrawal. They received my payment each month with no problems and now for November there is a problem. I received an invoice from their company telling me thank you for your payment, I confirm the payment was authorized from my card on file, and I had to call their vendor who does their payment processing to confirm my November payment was received. THIS COMPANY got my payment and FAILED to provide me with a new product regis... read more
Bought Bit defender for my phone along with Computers. I have I phone 11 Bitdefender should hav known and told me it doses not protect . Because of pine policy!!!!
They're great until you ask them for a refund ?? then, it's tickets and telling you that they will get back to you as soon as possible, but they don't.
Business response:
This customer contacted us requesting a refund, but we couldn't locate any account/purchase associated with his email address, so we asked for additional details to locate the transaction. The customer came back onthe 4thof Sept with the next answer: "It has already been handled. Thank you". He didn't send us any information to locate a possible transaction, so based on his answer, we closed the case.
Frequently asked questions about Bitdefender LLC
How is Bitdefender LLC rated?
Bitdefender LLC has a 1.1 star rating with 75 reviews.
When is Bitdefender LLC open?
Bitdefender LLC is closed now. It will open tomorrow at 9:00 a.m.
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