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Bill Brown Ford
- Car Dealers
- Livonia, MI
About this business
Location details
32222 Plymouth Road, Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedIt's always a pleasure to work with the manager and salesman at Burdick Ford. They are always attentive and listen to what I do and do not want. If for some reason there's a problem or question they take care of it swiftly. Super nice guys and the whole facility is very accommodating without being condescending.
Business response:
Thanks for your review, Chrissy! We are so glad to hear that our team has provided you a great experience!
Recommendedhighly recommend this car dealership! We were greeted right away They were very helpful brought the cars up to us to look at especially since we had our baby with us It was nice so we didn't have to walk around They didn't rush us They let us take our time and weren't very pushy. super friendly not just the people we are working with but all the staff.We worked with Joel and Kevin and they were fantastic Would definitely buy from again This is my first Ford my last car was a Chevy and we will definitely be back!
RecommendedOne of the best experiences I have had trading vehicles And fast thanks!
RecommendedFrom the moment we got there, we were greated by a friendly staff that wasnt trying to push anything on us. we looked around and they brought multiple vehicles to us, we didnt have to walk the lot. We were able to test drive what we wanted, and once again, I cant thank the staff enough. super friendly, not pushy, answered all of our questions no matter how dumb they were. we left with a brand new vehicle, and I wouldnt hesitate to send family and friends here for their next set of wheels.
worst place to buy a vehicle in my life!!!! I was told it went through a 23 point inspection and the service center let me know the sales department has 3 places to take it to so its not their fault. I haven't used a tank of gas yet and I've had to get a complete brake job and now I have a huge oil leak. they will lie to get you to buy then then after the sale everyone throws their hands up because they are done with you. WORST MISTAKE OF MY LIFE. I dont know how those people sleep at night the way they do business is terrib... read more
The service department needs to SAY WHAT THEY MEAN AND MEAN WHAT THEY SAY. KEEP THE LINES OF COMMUNICATION OPEN. I brought my car in for one thing and it needed something else and they still have not fixed one of my issues because they say they need for the warning light to be on when it comes in. I AM A LINCOLN FAMILY have been for years but AS SOON AS I AM ABLE I WILL GET RID OF MY LINCOLN MKZ AND MY NAVIGATOR
Business response:
Theresa, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Liccardi Ford, Inc... We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please contact our Service Manager, Robert Ventura, at 732-507-2558 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Crooks. Was in there Saturday. They said I needed a new break hose, but they didn’t have the right part. So I ordered the part and brought it to them. Quoted $200 just for the labor.
Business response:
We are disappointed to see that you are unhappy with the cost of a needed repair. Please message us the best way to reach you so we can discuss this further and try and find a solution for you.
RecommendedI had the pleasure of dealing with Ken as my sales rep. He was honest and not pushy at all. He delivered earlier than I expected which was great. I would recommend anyone looking for a ford to or a used vehicle and to try them out first here.
RecommendedThe entire staff is very easy and upbeat to work with from sales to service, from communications to outcomes. I am very glad to have such a responsive team with me and to have bought my car from Wickstrom.
Business response:
Thank you for sharing Barbara, we appreciate your business and thank you for being our customer. -Colin Wickstrom, Dealer Partner
Frequently asked questions about Bill Brown Ford
How is Bill Brown Ford rated?
Bill Brown Ford has a 4.6 star rating with 5,409 reviews.
When is Bill Brown Ford open?
Bill Brown Ford is closed now. It will open at 9:00 a.m.
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