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Bill Brown Ford
- Car Dealers
- Livonia, MI
About this business
Location details
32222 Plymouth Road, Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service department here is the absolute worst! Used to be great when Jim was there but went downhill fast. Every time we bring our car in for service or even an oil change, there is an issue. We will never go back.
What a joke of a company can’t get anyone to return a call. ✌️✌️✌️✌️ Go some where else
RecommendedYes everyone I felt with was friendly and knowledgeable!
Recommendedwhen I didn't like the first deal we talked it over and I got a better deal they were willing to work with me
RecommendedOver all a good experience, wish I had been made aware the MKC didn’t have HD radio . If I had know I would’ve looked harder at the 16 Edge Titanium and not bought the MKC. But I suppose nothing can be done about that now .
RecommendedMy son bought his first car today and the salesman Logan was so great!! We originally went to another car dealership and salesman there was awful. I am glad we went to Bowditch!!!😀
Bad service team no communication no liability nothing good to say
Business response:
Thank you for your feedback about our service team, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? -Kelly McMullen, General Manager kmcmullen@group1auto.com
they could offer me a loaner while they fix the things they messed up on my truck when they had it in for repairs the first time for almost a month... theybe had it again this time for a week still haven't even diagnosed what they messed up .... my truck was fully functional when I brought it to them just leaking diff fluid... they replaced the whole rear end, kept it for 3 weeks waiting on parts charged me almost 4 grand and gave me my truck back with 4x4 not working .... they tried to play like that they didn't do it it wa... read more
Business response:
Thank you for your feedback about your repairs for your truck and the 4x4 not working, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? -Kelly McMullen, GM, kmcmullen@group1auto.com
RecommendedGo see Dave Cynar at Cavalier- best in the business!!
Business response:
Thank you for choosing Cavalier, we appreicate your great review!
Frequently asked questions about Bill Brown Ford
How is Bill Brown Ford rated?
Bill Brown Ford has a 4.6 star rating with 5,409 reviews.
When is Bill Brown Ford open?
Bill Brown Ford is closed now. It will open at 9:00 a.m.
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