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Big O Dodge Chrysler Jeep Ram

4.4

About this business

Specialties For over 34 years, Big 'O' Dodge Chrysler Jeep Ram has been serving the Greenville area as well as Easley, Greer and Spartanburg with excellence and the best in new Dodge, Chrysler, Jeep and Ram vehicles. Our family-owned and operated dealership is dedicated to making sure that our services meet every automotive need that our customers may have and we always look forward to welcoming new customers into our Big 'O' family. 

Location details

2645 Laurens Rd, Greenville, SC, 29607, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.43,981 reviews
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Laura Sampson's profile image
Laura Sampson 
recommend  Recommended
5 years ago

Matt was extremely nice, listened attentively, and got us the car we wanted at the right price - he was caring, professional and knowledgeable and down to earth. - this was the second car we purchased with Matt in the past week. - Thanks Matt for being awesome! 🙂 

Myiana Rosemond's profile image
Myiana Rosemond 
5 years ago

My husband and I took our 2019 Dodge Scat Pack Charger to get the rear right tire fixed we had ran over a nail. My husband just got this car wrapped a week before. When we received our car back there was a puncture on the wrap. Also they did a free 29 point inspection and one of our other tires had rubber coming off. How did you not see this with a whole inspection? I don’t get it. We went directly to the manager Mike Chastain his attitude was horrible for the beginning. He stated they didn’t do anything to the car and it wa... read more

Gina Snider's profile image
Gina Snider 
recommend  Recommended
5 years ago

The BIg O! What amazing customers service from all the staff! I seriously just want to hang out and talk with everyone that works here. I have been in a few times for service and definitely will be back! I have never been treated so well especially at a dealership. You should be very proud of the company you have built and the employees you have working with you! 

William Miranda Alcazar's profile image
William Miranda Alcazar 
recommend  Recommended
5 years ago

Excellent customer service always super helpful staff highly recommend it 

Alex Gay's profile image
Alex Gay 
5 years ago

They left my oil low in my truck and now want to charge me $17000.00 to replace my motor. no lie. went in for weeping oil pan. they said timing cover needs done too. $2400 later its fixed. truck starts smoking a couple weeks later. it was 7qts low. beware of these dishonest crooks 

Business response:

It's been verified and you agreed that your truck (which is high mileage and has a programmer on it) burns oil to the tune of a gallon in less than 1000 miles...we didn't leave your truck low on oil. If you don't want it to burn oil then you need a new engine. Nothing we did was dishonest or makes us crooks. The fact that you are unhappy with the diagnosis on your high-mileage vehicle doesn't somehow make us responsible for it...come on, man. 

Dennis Bailey's profile image
Dennis Bailey 
5 years ago

This place is an absolute rip off. Took my car to the service department here that I purchased from another shady dealer on Laurens Rd thinking they would do great work. First, when I called, the receptionist said it would be 2-3 weeks before the car could be looked it. I said no big deal since I have another car. Got a call back the same day, from service rep Rodger, who spit off a list of unneeded repairs that required fixing now or else.. ( I checked online, and the search came back to a common problem of a fuse or batter... read more

Christian Franck's profile image
Christian Franck 
5 years ago

I'm on a tight schedule. I don't have much time for something like a simple Oil change- no tire rotation- just oil change. A at most 30 minute task. I worked for over 20 years in dealership and had positions from technician over shop foreman, service writer, service manager up to branch manager. I NEVER, EVER SENT SOMEONE AWAY BECAUSE THERE WAS NO ROOM FOR A SIMPLE OIL CHANGE. We had an express lane for such tasks- first come, first serve. Saturdays, there where no appointments only emergency repairs and oil changes. not mor... read more

Christian Franck's profile image
Christian Franck 
5 years ago
Tyson Gambrell's profile image
Tyson Gambrell 
5 years ago

Frequently asked questions about Big O Dodge Chrysler Jeep Ram

How is Big O Dodge Chrysler Jeep Ram rated?

Big O Dodge Chrysler Jeep Ram has a 4.4 star rating with 3,981 reviews. 

When is Big O Dodge Chrysler Jeep Ram open?

Big O Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m. 

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