This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Big Lots
- Retail
- Gilbert, AZ
About this business
We've made BIG changes to our Phoenix area stores. Come see your newly remodeled community Big Lots! Find us on S Market St near Discovery Park.
Location details
2817 S Market St, Gilbert, AZ, 85295, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I would leave a zero review because that is how many couches and recliners we were able to purchase TODAY. I went into the local big lots 30mins away from my home last night and spent hours choosing a couch and recliner they had on display. Sent my husband with the trailer to pick up the items and was excited to use my coupon. Well, after he was there an hour, they finally told him they didn't have THOSE items in stock and they refused to sell us the floor model. They told us to contact a store 2 hours away to purchase. I ca... read more
Their website states that you will not be charged for a purchase until all steps are completed and yet they withdrew over $500 for mattresses before verifying that they actually were able to provide them. Then when I called to find out what was going on they told me they didn't have 2 of the 3 mattresses in stock and that they don't do delivery (which I paid for). Now I'll be waiting 3-5 business days to get my money back instead of just releasing a hold on the funds so that I can go buy mattresses elsewhere. Then when I cal... read more
False advertising. They consistently advertise certain Broyhill furniture, even at $100 off regular price for a recliner but it is never available. I have monitored this item for over 6 months and it not even available to be shipped. I consider this false advertising.
I bought sectionals from there when I got home one of the legs was broken they sent me on a new one and that was broken to the wood on the bottom was falling through the threading came on done within a month I called several times the insurance wont do anything keep giving me the run around waste of money
?? ?????????????????????????? ???????????????? ???? ?????? ????????????????????, ?????? ?????????????????????? ???? ?????? ???????? ?????????? # ?????????? ?????? ???? ?? ???????????????????????????? ????????: I am a former Big Lots employee, store location *****, and this review is not a mere complaint but an analysis of what I had experienced in my 7 agonizing months under the employment of Big lots and worse so, Store Manager [ can't mention name here but his name starts with C ]. Please note that I am Autistic, and I apo... read more
I stopped today friday night 7/23/2021 at about 8:38pm to the Big Lots located on *******************************. My wife and I were shopping for furniture. We notice the store closed at 9:00 pm so we thought we could look at their furniture for about 20 minutes. As soon as we entered the store a cashier told us they were closed but the front doors were still open. I asked why since there was about 20 minutes left till nine o clock and received no reply. Next thing I know a security guard approached me and told me to leave.... read more
Awful customer service. Paid in full for a sectional and waited a few weeks. I had to call them to see if it came in, only to be told only half came in with their orders. They couldnt tell me when the rest would be in. Never again would I order from there!
I ordered a sofa and loveseat on May 11, didn't get any updates for 5 weeks so I sent an email asking for updates. No response. Used the instant chat a few days later, was told to wait, that Big Lots has 6 weeks to fulfill the order. At the 6 week mark, finally got a response to my original email stating they would email the vendor for tracking updates. Today, 7 weeks after I placed my order, I get an email stating my order was cancelled, so sorry. 7 weeks with no furniture in my living room and now I have to start all over ... read more
I purchased a recliner on 11/23/20. 6 mons later it broke. I no longer had the receipt. I contacted a general customer service email address to see if I had any recourse. They told me to contact the store I bought it from and looked up and gave me a copy of the receipt. I contacted the store (Apache Junction, AZ), spoke with a manager and he said to bring it in. I expected some drama once I got there but it was as smooth as silk. Never questioned it, let me look to see if anything was available to replace/exchange and when I... read more
Frequently asked questions about Big Lots
How is Big Lots rated?
Big Lots has a 4.2 star rating with 10,741 reviews.
When is Big Lots open?
Big Lots is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com