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Best Western Plus Ramkota Hotel - Sioux Falls
- Hotels
- Sioux Falls, SD
About this business
Location details
3200 West Maple Street, Sioux Falls, SD, 57107, United States
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Stopped for the night on a long road trip and were very disappointed. Pool was cold and slides all left us with cuts from the shallow depth. Restaurant staff was nice and helpful since only one was open.
Business response:
Katie- On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
We arrived late. Were sound asleep, then boom, 8 am rolls around and all we hear is screaming kids until checkout. Pool should not open at 8 am. We should have been warned when getting a room that opened to the water park that at 8 am our peace would be gone. Also, no free breakfast and they start knocking at your door for housekeeping at 8 am. Do not come here if you plan on arriving after dark. Also, have no idea where the do not disturb sign is. Bring ear plugs or something. I don't know, just a terrible design. We had 3 ... read more
Business response:
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Alex, I am so sorry for the inconvenience and I completely understand how the level of pool noise can be shocking when not prepared for it. On the weekends people come just for our pool and lineup for the 8am start time to get into the pool. I hope that you will ... read more
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How is Best Western Plus Ramkota Hotel - Sioux Falls rated?
Best Western Plus Ramkota Hotel - Sioux Falls has a 3.9 star rating with 2,427 reviews.
When is Best Western Plus Ramkota Hotel - Sioux Falls open?
Best Western Plus Ramkota Hotel - Sioux Falls is open now. It is open 24/7.
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