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Best Western Lehigh Valley Hotel & Conference Center

3.6

About this business

At the SureStay Collection by Best Western Lehigh Valley Hotel in Bethlehem, PA, you're sure to find unmatched value and unique experiences. Whether for leisure or business, SureStay Collection by Best Western welcomes those who like to travel casually but appreciate the kinds of details that add to a better stay experience. 

Location details

300 Gateway Dr, Bethlehem, PA, 18017, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.61,706 reviews
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Susie Beers Miller's profile image
Susie Beers Miller 
6 years ago

A very good Christmas buffet. We had a 1:30 reservation for 4 people. We were seated on time, at a table in a nice location. The tables looked pretty, with colored linens and poinsettias. The food selection was impressive and we enjoyed everything we sampled. The price was reasonable. And the piano player added a festive touch. The entire staff was friendly and accommodating. The only fault- we were there more towards the end (3:00) of the buffet and the dessert tables were somewhat messy and needed more clean up and repleni... read more

Keith Bieber's profile image
Keith Bieber 
6 years ago

No room service, room dirty, person at desk snippy, was to have a room on first floor because I’m handicapped, got room on 2nd floor in middle of hall. No elevator just stairs. Employees standing in front of entrance of lobby smoking. Wastebasket in bathroom not empty. Would not return to stay again.... 

Stevi Lynn Biehl's profile image
Stevi Lynn Biehl 
6 years ago

This is the WORST hotel experience I’ve ever had! The girl at the front desk was rude, the room smelled like ear wax, we had to push together 2 twin size beds for my fiancé and I to sleep together, and the cherry on top....woke up to the pounding sounds of construction RIGHT NEXT DOOR!!!!! Check out is at 12:00pm but the construction started bright and early at 8:00 am! 

Jessica Bare's profile image
Jessica Bare 
6 years ago

Absolutely disgusting! The maids don't clean the rooms, and should be fired. There were so many cobwebs, stains, blood on the sheets, an empty gatorade bottle on the floor, hair on the pillow, and a horrible odor. It made my skin crawl. Thankfully the manager moved us to a different room, but I will never stay here again. Get it together BW. Your hotel chain put a bad taste in my mouth now. 

Melissa Gochenauer Zirkle's profile image
Melissa Gochenauer Zirkle 
6 years ago

No problem with reservations and front desk. Very accommodating. However, our first room was disgusting. It had dirt on the floor, mold on the door frames, mold on the baseboards around the room, and on the curtains. I immediately went to the front desk who kindly moved us to a second room. This room was so much better and much more clean. 

Melody Stier Holzer's profile image
Melody Stier Holzer 
6 years ago

Me and my wife stayed there this past week(9/18/18).There was a lady at the front desk who was so very helpful I checked in around 8 in the morning her help was so appreciated( wish I got her name) we had some minor flooding at home and she was so understanding.. Thanks Again 

Roy Del Rosario's profile image
Roy Del Rosario 
7 years ago

NEEDS MUCH BETTER DIRECTIONAL SIGNAGE !!!! 

Sandra Valentin's profile image
Sandra Valentin 
7 years ago

nice 

Meggan Wilsher's profile image
Meggan Wilsher 
7 years ago

The pool was really nice. The room was small but comfortable. The water in the bathroom wasn't the hottest. The breakfast had plenty of choices but no flavor. They did however offer a military discount. 

Frequently asked questions about Best Western Lehigh Valley Hotel & Conference Center

How is Best Western Lehigh Valley Hotel & Conference Center rated?

Best Western Lehigh Valley Hotel & Conference Center has a 3.6 star rating with 1,706 reviews. 

When is Best Western Lehigh Valley Hotel & Conference Center open?

Best Western Lehigh Valley Hotel & Conference Center is closed now. It will open at 9:00 a.m. 

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