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Berger Chevrolet
- Car Dealers
- Grand Rapids, MI
About this business
Berger Chevrolet is a family-owned and -operated Chevy dealership in Grand Rapids, MI. Serving West Michigan since 1925, Berger Chevrolet has developed long-lasting relationships with the community while maintaining quality service and providing West Michigan with the best selection at the best prices.
Location details
2525 28th St SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Let's talk customer service... I spent almost $40,000 on a vehicle 41 days ago. I noticed that the LED pad on the door would light up randomly, but I had never owned a vehicle that had one and thought it was a normal thing. I haven't ran the car in a few days so I wake up to a dead battery. Like dead dead. No crank, no lights, nothing. I call the dealership that I just handed 2 years worth of wages to, only to be told they won't cover any repairs. None. Won't cover labor and I cover parts... nothing. I got a "Sorry. We can't... read more
I bought used car and in less than 90 days it needed a new transmission. Per the car fax, Berger did transmission work on the car about 1 month before it was traded in. The warranty Berger sold me wouldnt cover the cost of the $2,400 repair and Berger wouldnt work out any kind of deal since the car was so recently purchased and had a known issue prior to purchase. So I went somewhere else and replaced the entire transmission for $300 more than the cost of the 1 part Berger was trying to replace on a car I had just purchased ... read more
My wife and I drove 60 miles to test drive a new truck. When we arrived we were sent to a sales staff member that didnt have a clue what we were there for. Their email sales staff set up the meeting with out researching weather they had the truck. There is a huge disconnect. Cost us time and the expenses of making this trip. No way I would ever consider buying a product from this dealer. This is WHY people hate going to a dealership.
Took my car to Berger Chevrolet because I purchased an after market warranty thats supposed to cover my engine and transmission, they called me that the piston ring need to replaced which could be about 3-4k I dont know much about vehicles but that sounds like engine/transmission issues to me. the annoying salesman asked me if I wanted to get my vehicle appraised my answer to him was yea i dont mind knowing how much my car is worth but my main focus right now is you guys reaching out to warranty and see if they will cover th... read more
I purchased a car with the intentions of driving it across state lines in may. Its now April and I cant even drive it to work. They arent helping me like they promised they would and I have it in writing. Im going thru h***
I have been a Berger customer for a few years now and last week my vehicle was totaled in an accident. I had my vehicle towed to the Berger Collision Center, they had the estimate completed in the same day! The team was incredibly helpful, kind and understanding to my situation. Before the vehicle was determined a total loss, the sales department had already reached out to inform me that they had reserved a vehicle to help me in the upcoming days. Yesterday I went home in my brand new 2022 Chevy Traverse! I am beyond thankfu... read more
I highly recommend. I bought a Blazer in 2019 and always have good experiences with the Service Department when I bring it in for oil changes.
RecommendedI recommend Seeing Beth Landrum for a great deal on a new car she’s the best
Great customer service! Quality vehicles at fair prices. Very reasonable financing options. An all around 5 star experience.
Business response:
LOVE IT! Amber you are GLOWING in your new Equinox! Thank you for sharing! :)
Frequently asked questions about Berger Chevrolet
How is Berger Chevrolet rated?
Berger Chevrolet has a 4.4 star rating with 5,157 reviews.
When is Berger Chevrolet open?
Berger Chevrolet is open now. It will close at 8:00 p.m.
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