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Bergdorf Goodman

4.2

About this business

Words like opulence and elegance come to mind when you hear the name Bergdorf Goodman. One of the many esteemed shopping destinations situated on Fifth Avenue, this luxury department store has it all: designer clothing, shoes, handbags, accessories, beauty products, homewares, and more. Spend the day browsing brands ranging from Akris to Valentino then stop by the lavish BG Restaurant on the seventh floor. If an indulgent meal isn't enough to restore your energy for another round of shopping, head to the in-house day spa and... read more

Location details

754 5th Ave, New York, NY, 10019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,458 reviews
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Lillian Padilla's profile image
Lillian Padilla 
9 years ago

I really liked the service today! Please add Organic Cheese Burger and Chips please (Fries) 

Erla Hardar's profile image
Erla Hardar 
9 years ago

lOVE THE STORE HAVE BEEN SHOPPING THER FOR LAST 30 YEAR 

Qing Xie's profile image
Qing Xie 
9 years ago

Horrible experience with the customer service. I placed a preorder on July 25th and waited patiently. On Oct 10th, I chatted with one of their online customer service people to check the order status. The person told me that the order will be shipped on Oct 15th by FedEx and I will be receiving a notification then. On Oct 22nd, I checked my order again only to found out it has been cancelled without any email notification. The explanation was quite rigid "can't fulfilled it." That was the reason I PREORDERED! Will go shop at... read more

Business response:

Hi Qing Xie, we apologize for the disappointment you experienced with your order. Please send us a private message with the order number so that we may further research this for you. Thank you for bringing this to our attention. We look forward to hearing from you. 

Jasmen R. Pree's profile image
Jasmen R. Pree 
9 years ago

Ordered shoes and they never shipped out after a week. Cancelled order and ordered from somewhere else. First and last time buying here. 

Business response:

Hello Jasmen. We are so sorry that you had issues with your first order with us. Please send us a private message with the order number information so that we may research this further. Thank you for reaching out to us. 

JT Robinson's profile image
JT Robinson 
9 years ago

As a Black man who dresses down but loves to shop, I have NEVER felt as if I didn't belong there! Everyone has always been very friendly in a way that never seems forced! Thank you BG 

Marlies Hendrickx's profile image
Marlies Hendrickx 
9 years ago

Love the customer service! 

Carol Gerard's profile image
Carol Gerard 
9 years ago

Been shopping at BG's forever.....always the best! 

Pascale Vanhoucke's profile image
Pascale Vanhoucke 
9 years ago

Everything is so good!! 

Tianyu Xi's profile image
Tianyu Xi 
9 years ago

i would say...nothing is better than tax free :) :) 

Frequently asked questions about Bergdorf Goodman

How is Bergdorf Goodman rated?

Bergdorf Goodman has a 4.2 star rating with 3,458 reviews. 

When is Bergdorf Goodman open?

Bergdorf Goodman is closed now. It will open tomorrow at 9:00 a.m. 

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