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Bergdorf Goodman

4.2

About this business

Location details

754 5th Ave, New York, NY, 10019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,619 reviews
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Dee Dee Vogt's profile image
Dee Dee Vogt 
11 years ago

Luxurious and stylishly delightful! 

Aida Valdez Salvador's profile image
Aida Valdez Salvador 
11 years ago

Awesome love it !!! 

Enrico Deanesi's profile image
Enrico Deanesi 
11 years ago

Best customer service from Ms. Fatima (Dior fragrances), Mr. Thomas (Roja) and an other sales associate (forgot the name sorry) from Armani private collection perfumes. He also gave me advice on my trip to Puerto Rico where he's from! Thank you! You made my day! I will visit again as soon as possible. 

Megan Hardwick Pekhazis's profile image
Megan Hardwick Pekhazis 
11 years ago

I have shopped at Bergdorf Goodman & Neiman Marcus for many years, but I will not be shopping at either again. I received zero customer service with a recent shipping issue with BG, which is completely unexpected and unacceptable. Awful, awful experience. 

Stephanie Foreman's profile image
Stephanie Foreman 
11 years ago

I have never been treated so poorly as I was in bergdorf. The woman handing out perfume samples on floor one looked me up and down I told me I would want perfume to have a a souvenir. She was very condescending. I used to live in New York, so no, I don't need a souvenir. People should want to come and enjoy this beautiful store, but I have no desire to visit your store because of your awful employee. 

Ashley Zhang's profile image
Ashley Zhang 
11 years ago
Jenny Fu's profile image
Jenny Fu 
11 years ago

i want give negative scores, but they don't have that. the worst customer service i have ever had. i ordered a serum for 5.8 oz online and received a 2.5 oz instead. when i contact the customer service, they said it is an error. i don't know why they put an item they do not have on the website for at least one week through a sale promotion week. it is deceive!! do not talk with the customer service, they only know how to say sorry and never solve questions. i am so disappointed about the way they solve problems. Amazon and s... read more

Elena Slipchenko's profile image
Elena Slipchenko 
11 years ago

Приятно что многие из обслуживания говорят на русском! :) 

Su Sailer's profile image
Su Sailer 
11 years ago

Hanging with Sylva et Cie during fashion week! Now at Think Pink for nails... Love Museum Bergdorf! A must see and check out Sylva's jewelry! 

Frequently asked questions about Bergdorf Goodman

How is Bergdorf Goodman rated?

Bergdorf Goodman has a 4.2 star rating with 3,619 reviews. 

When is Bergdorf Goodman open?

Bergdorf Goodman is closed now. It will open tomorrow at 9:00 a.m. 

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