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Baytown Ford

4.1

About this business

From the all-electric Mach E to the heavy-duty F-550, we are your local experts in all things Ford. As part of the Baytown community, we are committed to providing an exceptional sales and service experience that keeps Ford enthusiasts coming back for generations. Whether you're buying a new Ford or servicing your fleet of vehicles, our extensive knowledge and superior customer care make us Houston's Ford experts. 

Location details

4110 I-10, Baytown, TX, 77521, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.12,611 reviews
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Sharon Haight's profile image
Sharon Haight 
5 years ago

They need to be more clear on their pricing and show people the paperwork. 

Daniel Masera's profile image
Daniel Masera 
5 years ago

Need more characters for this. Absolutely terrible customer service in SERVICE DEPARTMENT! One guy David is helpful. That’s literally it. Better pray you get him. 

Kellie Lynne's profile image
Kellie Lynne 
5 years ago

I've never felt so disrespected in my life. I've been talking to a really nice guy that works there that was not working tonight so I had to deal with somebody else, he was a complete jerk. He didn't want to come off the sticker price at all and was upset that I wouldn't agree to that price. He talked over me, I couldn't get a word in. Told me it was a great deal, why would he come off the price? Walked away pissed off, didn't thank me for coming in and was mumbling under his breath as he left me standing there, didn't even ... read more

Angel Bauer's profile image
Angel Bauer 
5 years ago

Worst Customer Service I have ever experienced. No communication, can’t give you a straight forward answer, don’t keep track of their records, and definitely don’t trust the quality of their work. “Fixed” my engine not even a year ago and having the same problem now they don’t know what’s wrong with it this time. Just a big run around here at Baytown Ford. 

Charles Engelking's profile image
Charles Engelking 
5 years ago

they suck, radiator needs replacement , got 200 miles down road toward home, found a coolant leak. Baytown Ford i bought it as is. they are a dealership, and most people would expect that these types of costly repairs would have been done before purchase. 

Lisa Jones's profile image
Lisa Jones 
5 years ago
Heidi Leskovjan Terrill's profile image
Heidi Leskovjan Terrill 
recommend  Recommended
5 years ago

The service department had great communication. My car was ready sooner than expected. The staff was friendly and helpful. My service representative, Baldo, was excellent in helping me get my repairs done. 

Adam L. Hammers's profile image
Adam L. Hammers 
recommend  Recommended
5 years ago

Very pleasant and very helpful. Experience was excellent. 

Jeffrey Skains's profile image
Jeffrey Skains 
recommend  Recommended
5 years ago

Had a pleasant experience at Baytown Ford. Gilmer treated us with courtesy and went out of his way to make our experience a pleasure and helped us get what we were looking for. 

Frequently asked questions about Baytown Ford

How is Baytown Ford rated?

Baytown Ford has a 4.1 star rating with 2,611 reviews. 

When is Baytown Ford open?

Baytown Ford is closed now. It will open at 9:00 a.m. 

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