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From the all-electric Mach E to the heavy-duty F-550, we are your local experts in all things Ford. As part of the Baytown community, we are committed to providing an exceptional sales and service experience that keeps Ford enthusiasts coming back for generations. Whether you're buying a new Ford or servicing your fleet of vehicles, our extensive knowledge and superior customer care make us Houston's Ford experts.
4110 I-10, Baytown, TX, 77521, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | Closed |
They need to be more clear on their pricing and show people the paperwork.
Need more characters for this. Absolutely terrible customer service in SERVICE DEPARTMENT! One guy David is helpful. That’s literally it. Better pray you get him.
I've never felt so disrespected in my life. I've been talking to a really nice guy that works there that was not working tonight so I had to deal with somebody else, he was a complete jerk. He didn't want to come off the sticker price at all and was upset that I wouldn't agree to that price. He talked over me, I couldn't get a word in. Told me it was a great deal, why would he come off the price? Walked away pissed off, didn't thank me for coming in and was mumbling under his breath as he left me standing there, didn't even ... read more
Worst Customer Service I have ever experienced. No communication, can’t give you a straight forward answer, don’t keep track of their records, and definitely don’t trust the quality of their work. “Fixed” my engine not even a year ago and having the same problem now they don’t know what’s wrong with it this time. Just a big run around here at Baytown Ford.
they suck, radiator needs replacement , got 200 miles down road toward home, found a coolant leak. Baytown Ford i bought it as is. they are a dealership, and most people would expect that these types of costly repairs would have been done before purchase.
The service department had great communication. My car was ready sooner than expected. The staff was friendly and helpful. My service representative, Baldo, was excellent in helping me get my repairs done.
Very pleasant and very helpful. Experience was excellent.
Had a pleasant experience at Baytown Ford. Gilmer treated us with courtesy and went out of his way to make our experience a pleasure and helped us get what we were looking for.
Baytown Ford has a 4.1 star rating with 2,611 reviews.
Baytown Ford is closed now. It will open at 9:00 a.m.
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